Grand Visions

Topics

RSS Feed

Creating Customer Loyalty



The Unapproachable

Posted on 04/26/2013 by Ann Ashley

Most of us look for potential employees who are friendly people. We expect them to smile, greet, and engage the customer. Because this behavior comes naturally for many, it’s easy to...

Read More

Beyond Customer Service

Posted on 04/26/2013 by Ann Ashley

The Biltmore Center for Professional Development is pleased to offer a special one-day workshop designed to transform any organization’s customer service into gracious hospitality. Beyond...

Read More

Beyond Customer Service

Posted on 04/26/2013 by Ann Ashley

Move beyond basic customer service training and offer your employees and in turn your customers something truly remarkable - GRACIOUS HOSPITALITY ™. Biltmore® is an established leader in...

Read More

The One Word Solution for Great Customer Service

Posted on 04/26/2013 by Ann Ashley

What is the most important word in any person’s vocabulary? Their name of course! Whether it is a given birth name or a nickname, hearing ones name makes a person feel important and special....

Read More