Employee Benefits: Taking Care of Our Greatest Asset
Employee satisfaction is an important part of our company culture. Our working environment has earned us numerous awards including one of the "Best Employers in North Carolina" presented by Best Companies Group, Inc. and the "Silver Well Workplace Award" certified by the Wellness Council of America. Our comprehensive benefits package helped us win these accolades and includes:
For Reserve Employees
Reserve employees generally work anywhere between 40-999 hours (up to about 20 hours a week) throughout the year, usually during peak visitation times on the estate (e.g. spring, fall, Christmas, holiday weekends). Hours and schedules may vary based on the season and business needs. Reserve employees experience a reduction in hours during the winter months and other times when estate visitation is traditionally slower.
Benefits include:
- Access to employee-sponsored health, life, short-term disability, and dental insurance group program
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food & beverage and retail locations
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Complimentary estate tickets based on the number of hours worked
- Eligibility to participate in 529 college savings plan
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service Recognition
For Flexible ("Flex Staff") Employees
Flexible ("Flex Staff") employees work a more seasonal schedule, usually from February or March through December, with hours varying between 1000-1559 per year (approximately 20-30 hours per week on average). Hours and schedules may change based on the season and business needs. Many flex employees typically experience a reduction in hours during the winter and other times when visitation is generally slower.
Benefits include:
- Access to employee-sponsored health, life, short-term disability, and dental insurance group program
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food & beverage and retail locations
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Complimentary estate tickets based on the number of hours worked
- Eligibility to participate in 529 college savings plan
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service Recognition
- Paid sick/emergency leave (up to 28 hours annually)
- Paid holiday leave (up to 28 hours annually)
- Paid jury duty and funeral leave
- Eligibility to participate in company profit sharing program
- Eligibility to contribute to 401(k) retirement savings plan
- Access to company sponsored services and resources during off season
For Year-Round/Full-Time Employees
Year-round/full-time employees are expected to work a minimum of 1560 hours (about 30 hours/week) throughout the year.
Year-round/full-time employees are eligible for all Biltmore benefits including:
- Employer-subsidized comprehensive medical plan
- Life, dental, disability, and supplemental insurance programs
- Paid sick/emergency leave (up to 56 hours annually)
- Paid holiday leave (up to 56 hours annually)
- Paid vacation (after 1 year of service)
- Paid jury duty and funeral leave
- Eligibility to participate in the company profit sharing plan
- Eligibility to contribute to 401(k) retirement savings plan
- Tuition reimbursement
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food & beverage and retail locations
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Complimentary estate tickets based on the number of hours worked
- Eligibility to participate in 529 college savings plan
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service Recognition
Providing the Greatest Benefit: A Healthy Work-Life Balance
We know the happiest employees are those who live a life filled with personal satisfaction and growth. We encourage employees to maintain a healthy work-life balance and to experience Asheville’s rich community life. Perks that contribute to an enriching work environment and extend beyond traditional benefits include:
- Health and wellness fairs with free health screenings and information
- Access to wellness programming
- Company sponsored sports teams
- Discounts and perks with local area businesses
- Spring “Dine Around” program that showcases free meals at estate restaurants
- College scholarship program
- Employee appreciation events and activities
- Employee Christmas party at Biltmore House
- Company training and development programs
- Flexible schedules/job sharing opportunities
- Financial health fairs
- Special perks by location
