Passholder Policies & Visit Tips


We welcome guests to explore the estate and enjoy our many outdoor offerings. In addition to being a destination to visit, Biltmore is a privately owned property, working farm, and home to many private residences. In preparation for spending time on the grounds, please be aware of the following policies and visit tips.

Hours of Operation

Hours vary seasonally. View current hours.

Biltmore House Reservation Days

Reservations are required to visit Biltmore House on high volume days. View details.

Evening Events

Passes are not valid for admission to evening events, including the Biltmore Concert Series and Candlelight Christmas Evenings.

Re-sale of Tickets

Summer Concert Tickets cannot be re-sold for more than face value. Tickets re-sold are subject to being declared void and no refund of the purchase price will be provided.

Should free guest tickets be issued to Passholders during promotional events, they may be used only as gifts by the Passholder. Biltmore tickets may not be redeemed for cash or sold by any person for cash or other value. Biltmore in its discretion may refuse to honor gift tickets which it determines have been sold.

Free Children Admission

Annual pass purchase includes free admission for dependents ages 16 and younger. Free admission is limited to immediate family. If you are interested in bringing a youth group, please contact Group Sales.

Non-refundable/Non-transferable

Biltmore Annual Passes are activated on the date of purchase and are valid for one year. Passes are non-refundable and may not be used by other guests.

Estate Access

All annual Passholders must use the main entrance to access the property. View interactive map. Please have your Biltmore Pass and guests' tickets ready to show at the Admission Gate. Tickets and/or passes will be checked at the front doors of Biltmore House and the Winery.

Parking

For your convenience, guest parking is provided at all guest-accessible locations. Parking is not allowed on roadsides, in non-guest areas, or on trails.

Biking and Hiking

We have designated trails for our guests to enjoy biking and hiking. Trail maps are available at the Outdoor Adventure Center, and you can download a gardens map here.

All Passholders must check in with the Bike Barn or Outdoor Adventure Center in Antler Hill Village regarding trail availability and closures. Please do not access unmarked trails.

Estate roads are intended for vehicle traffic. For your safety, do not bike or walk along roadways, including those designated "staff only" or "no guests beyond this point."

Pet Policy

Biltmore welcomes pets on the property, however only service animals are allowed inside estate buildings. In accordance with North Carolina law, pets must be leashed and under your physical control at all times.

For the safety of pets and horses, pets are not allowed at Biltmore Equestrian Center or on horse trails.

Per state law, pets may not enter fenced enclosures that protect farm animals. This law protects both pets and farm animals from harm.

Waste disposal bags and trash receptacles are provided for your pet in select areas, please use them while on the property.

Wildlife Viewing

Biltmore is a natural habitat for wildlife and as such, our guests may see these animals during a visit to the estate. Wildlife species are not part of our farm animal program. 

Do not approach wildlife too closely. If your presence causes an animal to change its behavior, please move away slowly until the animal resumes its normal activity.

Use binoculars or a photo lens if you have interest in viewing an animal on the estate. Getting close enough to see may cause the animal to become aggressive and is strongly discouraged.

Wildlife behavior is unpredictable, never offer food or bait in an effort to draw animals closer.

Do not attempt to pet or lift any wildlife on the estate.

Photo Policy

Thank you for helping us preserve the integrity of the Biltmore name and image by cooperating with the following policies.

Inside Biltmore House: Photography, videotaping, sketching, and cell phone use are not permitted within Biltmore House.

Outside Biltmore House: Taking photographs of the exterior of Biltmore House and grounds or sketching images of the house or estate grounds is permitted for personal use only. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert is strictly prohibited.

Aerial Photography: Aerial photography of Biltmore House is prohibited without written consent. Use of unmanned aerial vehicles or drones while on Biltmore property is prohibited.

Commercial Photography: All commercial uses of photography or video is prohibited without written permission.

Wedding Photography: Taking wedding photography or portraits on the property is prohibited without previous written permission.

Trademarks

The image, logo, and name of Biltmore are registered trademarks and cannot be used by outside parties without permission from The Biltmore Company.

Information on Biltmore.com

No content from our website may be used, reproduced, transmitted, or distributed, except pages that are configured to enable the download of particular content, such as computer wallpaper. In that case, you may download one copy of this content to a single computer for your personal, non-commercial home use only.

Admission Privileges

Biltmore reserves the right to revoke an Annual Pass if it is presented for admission by anyone other than the Passholder of record or if the Passholder violates the rules and regulations of this property or the State of North Carolina.

These policies are subject to change; please check back for current updates.