Passholder Policies & Visit Tips

We welcome guests to explore the estate and enjoy our many outdoor offerings. In addition to being a destination to visit, Biltmore is a privately owned property, working farm, and home to many private residences. In preparation for spending time on the grounds, please be aware of the following policies and visit tips.

Estate Shuttle Service, October 17 - November 13
We invite our Passholders to experience our Estate Shuttle Service, available October 17 through November 13.* Relax and let us transport you to your favorite locations on the property at your leisure. Park once in Central Parking, located in Lots C, D, and E. Our Estate Shuttle Service runs continuously with stops every 15 minutes at Biltmore House & Gardens, Antler Hill Village & Winery, Deerpark, and Central Parking. As our Estate Shuttle Service is optional for Passholders, Parking Lot A at Biltmore House is available for those who wish to use their own vehicles for estate transportation during this time. Parking at the Gardens, Antler Hill Village & Winery, and the Lagoon is also available.
*Before and after these dates, a car is required for travel between locations on the estate.

Hours of Operation

Hours vary seasonally. View current hours.

Biltmore House Reservation Days

Reservations are required to visit Biltmore House on high volume days. View details.

Evening Events

Passes are not valid for admission to evening events, including the Biltmore Concert Series and Candlelight Christmas Evenings.

Re-sale of Tickets

Summer Concert Tickets cannot be re-sold for more than face value. Tickets re-sold are subject to being declared void and no refund of the purchase price will be provided.

Should free guest tickets be issued to Passholders during promotional events, they may be used only as gifts by the Passholder. Biltmore tickets may not be redeemed for cash or sold by any person for cash or other value. Biltmore in its discretion may refuse to honor gift tickets which it determines have been sold.

Free Children Admission

Annual pass purchase includes free admission for dependents ages 16 and younger. Free admission is limited to immediate family. If you are interested in bringing a youth group, please contact Group Sales.


Biltmore Annual Passes are activated on the date of purchase and are valid for one year. Passes are non-refundable and may not be used by other guests.

Estate Access

All annual Passholders must use the main entrance to access the property. View interactive map. Please have your Biltmore Pass and guests' tickets ready to show at the Admission Gate. Tickets and/or passes will be checked at the front doors of Biltmore House and the Winery.

Passholders have access to the estate 30 minutes before and one hour after regular operating hours.

Security and Personal Belongings

For your safety and the protection of this historic home, all bags, packages, and boxes will be inspected by security personnel upon entry. We reserve the right to refuse admission for any bag, parcel, or other item.

Food & Beverage

Outside food and beverage is not permitted in estate dining locations, Antler Hill Village or Biltmore House areas, including the Front Lawn area of Biltmore House, Stable Courtyard, and South Terrace.

Picnics with outside food and beverages are permitted in other locations on the grounds, and we invite you to visit Guest Services for recommended picnic spots. Tailgating, including use of tents, grills, multiple camping chairs/tables, and large coolers, is not permitted in Biltmore parking lots or on the grounds.

For guests looking for a place on property to enjoy their outside food and beverage, we recommend the following locations:

  • The sloped lawn in front of Diana*
  • Bass Pond and surrounding trails
  • Lagoon and surrounding trails

*Space may be limited when private events are in progress

No outside alcohol is ever permitted on Biltmore property.


For your convenience, guest parking is provided at all guest-accessible locations. Parking is not allowed on roadsides, in non-guest areas, or on trails.

Biking and Hiking

We have designated trails for our guests to enjoy biking and hiking. Trail maps are available at the Outdoor Adventure Center, and you can download a gardens map here.

All Passholders must check in with the Bike Barn or Outdoor Adventure Center in Antler Hill Village regarding trail availability and closures. Please do not access unmarked trails.

Estate roads are intended for vehicle traffic. For your safety, do not bike or walk along roadways, including those designated "staff only" or "no guests beyond this point."

Pet Policy

Biltmore welcomes pets on the property, however only service animals are allowed inside estate buildings. In accordance with North Carolina law, pets must be leashed and under your physical control at all times.

For the safety of pets and horses, pets are not allowed at Biltmore Equestrian Center or on horse trails.

Per state law, pets may not enter fenced enclosures that protect farm animals. This law protects both pets and farm animals from harm.

Waste disposal bags and trash receptacles are provided for your pet in select areas, please use them while on the property.

Wildlife Viewing

Biltmore is a natural habitat for wildlife and as such, our guests may see these animals during a visit to the estate. Wildlife species are not part of our farm animal program. 

Do not approach wildlife too closely. If your presence causes an animal to change its behavior, please move away slowly until the animal resumes its normal activity.

Use binoculars or a photo lens if you have interest in viewing an animal on the estate. Getting close enough to see may cause the animal to become aggressive and is strongly discouraged.

Wildlife behavior is unpredictable, never offer food or bait in an effort to draw animals closer.

Do not attempt to pet or lift any wildlife on the estate.

Photo Policy

Thank you for helping us preserve the integrity of the Biltmore name and image by cooperating with the following policies.

Inside Biltmore House: Taking photographs by cell phone or cameras, without flash, is permitted on the self-guided tour for personal use only. No commercial photography is allowed. Photography is not permitted on specialty tours inside Biltmore House.

Video cameras, tripods, monopods, selfie sticks, or any other photography equipment are not allowed inside Biltmore House. For the safety and convenience of all guests, group photos must be taken outside of Biltmore House.

Outside Biltmore House: Taking photographs of the exterior of Biltmore House and grounds or sketching images of the house or estate grounds is permitted for personal use only. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert is strictly prohibited.

Drones & Aerial Photography: Use of unmanned aerial vehicles or drones while on Biltmore property is prohibited. Aerial photography of Biltmore House is prohibited without written consent.

Commercial Photography: All commercial uses of photography or video is prohibited without written permission.

Wedding Photography: Taking wedding photography or portraits on the property is prohibited without previous written permission.


The image, logo, and name of Biltmore are registered trademarks and cannot be used by outside parties without permission from The Biltmore Company.

Information on

No content from our website may be used, reproduced, transmitted, or distributed, except pages that are configured to enable the download of particular content, such as computer wallpaper. In that case, you may download one copy of this content to a single computer for your personal, non-commercial home use only.

Admission Privileges

Biltmore reserves the right to revoke an Annual Pass if it is presented for admission by anyone other than the Passholder of record or if the Passholder violates the rules and regulations of this property or the State of North Carolina.

These policies are subject to change; please check back for current updates.


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