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The Power of Empowerment

Posted on 04/26/2013 by Steve Watson

Ever been to a business and had, what you thought, was a minor complaint to share? Instead of an apology and swift resolution, you received a weary, “You’ll have to talk to my manager....

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Infusing Company Culture into New Employees

Posted on 04/26/2013 by Chris A. Maslin

Many companies spend a great deal of time and energy attempting to create that perfect culture they want their employees to associate with their business. What some of these organizations fail to...

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The Hardest Thing to Say

Posted on 04/26/2013 by Ann Ashley

Why is it that, “I’m sorry” seems to be the hardest thing to say? In a world where the customer is always right, apologies can seem to be a necessary, even daily, evil. This can...

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Epic Failure and Resiliency

Posted on 04/26/2013 by Anna Sullins

As the Olympic games continue to inspire pride and a winning spirit in our nation, let us be reminded that victory is rarely achieved without first the taste of failure. Dan McCarthy of Great...

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Creating a Nurturing Culture

Posted on 04/26/2013 by Chris A. Maslin

Do you have a pulse on your organization’s culture? Take a look around - what are the conversations about in the break room? What kinds of Dilbert cartoons are posted on bulletin boards?...

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