Programs


Each of the following one-day programs offers everything you need to learn the basics of Biltmore’s best practices. These essential tools are easily transferable to any organization and will help you develop a road map for success. In each program, participants produce their own unique action plan designed to transform learning into results.

What sets us apart is the experiential element of our professional development offerings; we take you behind the scenes to see just how our operational and leadership expertise translates in the field.

Programs are open enrollment, but may be customized and offered any time on-site or off-site, for a group of five or more.

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For more information, submit an inquiry request or call us at 828-225-6158.

attendee taking notes during a program at the Biltmore Center for Professional Development

Family Business Symposium: May 12 - 15, 2014

As a fifth-generation family business, Biltmore enjoys an incredible legacy as an enduring, family-owned, high-performance organization. The lessons we've learned could help your business, from building a succession plan to balancing the roles of family, work, and ownership.

For more information, submit an inquiry request or call us at 828-225-6158.

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Beyond Customer Service: June 26, 2014

Take an insider's look at the service philosophy and operational practices that have made Biltmore a leader in gracious hospitality and customer service for more than 100 years. The day includes a private tour of Biltmore House with an experiential look at the hospitality philosophy of Edith and George Vanderbilt, and interactive classroom instruction. Our day ends with a champagne celebration!

Limited seating is available for BCPD open-enrollment courses at $595 for a full-day workshop, including continental breakfast and world-class buffet lunch, course materials, expert facilitation, and follow-up coaching calls. Pricing for customized programs varies according to size of group and length of training.

For more information, submit an inquiry request or call us at 828-225-6158.

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* Classes limited to 15 participants. Special room rates available at the Inn on Biltmore Estate. Reduced registration rate is available when you register for both June 26 & June 27 classes.


Storytelling as a Business and Branding Strategy: June 27, 2014

Storytelling is as old as time, but many organizations are only just now beginning to recognize the power of story and leverage their own unique stories as a business strategy. Biltmore has harnessed the power of using stories to create engagement and loyalty to the brand for both guests and employees. Learn how to use storytelling to elevate your client relationships, build your professional brand, and create an engaged workforce. You'll walk away with Biltmore's best practices in storytelling, a method for identifying your organization's most powerful stories and insight on how to communicate your stories for maximum impact.

For more information, submit an inquiry request or call us at 828-225-6158.

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Reduced registration rate is available when you register for both June 26 & June 27 classes.


Creating a Culture of Engagement

Your organization's success hinges on human capital. Are your people living and breathing your culture to create real competitive advantages? Come learn how selection process, training programs, engagement tactics, and culture impact results.

Limited seating is available for BCPD open-enrollment courses at $595 for a full-day workshop, including continental breakfast and world-class buffet lunch, course materials, expert facilitation, and follow-up coaching calls. Pricing for customized programs varies according to size of group and length of training.

For more information, submit an inquiry request or call us at 828-225-6158.

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* Classes limited to 15 participants. Special room rates available at the Inn on Biltmore Estate


Team Building with a Purpose

Whether you are looking to unite a group, improve communication, develop strengths, strengthen relationships, or just have fun with your team, Biltmore can put a program together that will impact your team and enhance their effectiveness.

For more information, submit an inquiry request or call us at 828-225-6158.

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DVD Training

Professional development from Biltmore extends far beyond the meeting room. Take our lessons, approach, and engaging style into your workplace with a comprehensive training DVD detailing aspects of our world-class hospitality methodology. Beyond Customer Service: Gracious Hospitality the Biltmore Way is a fascinating, humorous, and results-based program that includes a DVD presentation, reproducible copies of our Participant Guide, and more.

Right now, it’s available for a special introductory price of just $645.

 

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