We have improved the arrival sequence and expanded our transportation offerings at Biltmore. Our goal is to provide a seamless experience for all guests and address areas of congestion that have developed as the estate has grown.
Thank you for your patience as we work to improve arrival and transportation offerings on the estate for everyone.
See the Frequently Asked Questions below.
Estate Transportation: It’s Your Choice
YOU DRIVE:
Choose Lots A & B—the closest parking to Biltmore House & Gardens—to park and walk to those areas. This option provides quicker access to your car so you can drive to Antler Hill Village & Winery or other estate locations.
WE DRIVE:
Choose Central Parking (Lots C, D & E) for complimentary estate shuttles to Biltmore House & Gardens, Antler Hill Village & Winery, and Deerpark/Amherst. In transit, enjoy guest orientation and information about the Vanderbilt family and Biltmore history.
Estate Entry
YOUR NEW EXPRESS LANE:
For arriving Passholders, their ticketed guests, and Biltmore lodging guests ONLY, this lane allows you to bypass daily admission traffic.
Once through the Lodge Gate, follow signs directing you to turn right before passing the Reception Ticketing & Sales Center. Other estate traffic will continue straight.
To speed your entry via your Express Lane, purchase your guests’ tickets online prior to your arrival at Biltmore.
If you bring guests without tickets before 5 p.m., please do not use the Express Lane.
Instead, continue straight to the Reception & Ticketing Sales Center to purchase guest tickets.
Biltmore House
For the safety of our guests and preservation of this historic location, personal vehicles will no longer be permitted in the Biltmore House & Gardens area—this area is a pedestrian-only zone. Personal vehicles are still permitted on other estate roads.
TWO NEW LOCATIONS FOR ENTRY SCANNING AND TICKETING
To reduce congestion around Biltmore House, we have relocated security screening away from the entrance of the house and added two new Entry Scanning and Ticketing locations:
- Central Parking (Lots C, D & E): Entry Scanning and Ticketing takes place here for all guests using estate shuttle transportation to Biltmore House & Gardens.
- Front Lawn Entrance: Entry Scanning and Ticketing takes place here for all guests who park in Lots A or B and walk to Biltmore House & Gardens.
Biltmore Gardens & Grounds
For the safety of our guests and preservation of this historic location, personal vehicles will no longer be permitted in the Biltmore House & Gardens area—this area is a pedestrian-only zone. Personal vehicles are still permitted on other estate roads.
YOUR NEW EXCLUSIVE GARDEN EXPRESS
The Passholder Garden Express Shuttle takes you and your guests from the Front Lawn to the Walled Garden and back. This shuttle runs continuously from 8 a.m.–7 p.m. daily.
Passholders with accessibility needs will have the option to be picked up by an ADA-accessible shuttle in Lot B, driven through the gardens, and then brought back to their vehicle in Lot B.
EXISTING GARDEN SHUTTLE
You may also choose to ride our existing ADA-Accessible Garden Shuttle, which provides a 30-minute full loop of the gardens that includes Bass Pond and Waterfall areas. This shuttle runs continuously from 9 a.m.–7 p.m. daily.
FAQs: Arrival and Transportation Changes
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Am I required to take a shuttle?
No. All guests, including Passholders, will have the option to drive their own cars, use our expanded complimentary estate shuttle service, or a combination of the two during their visit or overnight stay. Parking and estate shuttle service are included with admission or Annual Pass.
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Can I still drive my car in front of Biltmore House?
No. Biltmore House is now a pedestrian-only zone, with the exception of complimentary estate shuttles. Guest vehicle traffic and parking are no longer available in this area. To access this area, guests may park and walk from Lots A & B or use our estate shuttles.
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When should I arrive for my Biltmore House entry time?
Allow at least 45 minutes prior to your reserved Biltmore House entry time to park, catch an estate shuttle or walk to the entry point for Biltmore House & Gardens, and pass through ticketing and security screening.
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Can I still park and walk to the gardens?
Yes! Walking from Lots A & B to the Walled Garden takes approximately 10–15 minutes, depending on where you park.
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Can I still drive my car through the Walled Garden and park behind the Conservatory?
No. The Conservatory and Walled Garden are now pedestrian-only zones, with the exception of complimentary estate shuttles. Guest vehicle traffic and parking are no longer available in this area. To access this area, guests may park and walk from Lots A & B or use our estate shuttles.
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What are my parking options?
Guests may choose to park in any of our primary parking locations, all of which are free:
- Central Parking (Lots C, D & E) offering complimentary estate shuttle service
- Walking Lots to Biltmore House & Gardens (Lots A & B)
- Antler Hill Village offering complimentary estate shuttle service
All lots will be clearly marked, and attendants will be available to direct guests to additional parking as needed.
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How long does a shuttle take?
Shuttle stops include Biltmore House & Gardens, Amherst at Deerpark, Antler Hill Village & Winery, and Central Parking; shuttle ride times will vary by destination. The longest route from Biltmore House & Gardens to Antler Hill Village will take approximately 25 minutes one way.
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Are dogs allowed on the shuttles?
No animals (except for service animals) are permitted in any shuttles or buildings on estate property.
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How do I access the Gardens, Bass Pond, and Waterfall?
Guests must have estate admission to enjoy the gardens, which can be accessed by parking and walking (Lots A & B) or riding our complimentary Garden Shuttle from Biltmore House, which offers a full garden loop that includes Bass Pond and Waterfall areas.
Passholders and their ticketed guests have an additional option: our Passholder Garden Express that runs from the Front Lawn of Biltmore House to the Walled Garden and back.
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How do I access the Lagoon?
Guests access the Lagoon by driving or using walking paths from Antler Hill Village.
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How will I get a large purchase from A Gardener’s Place back to my car?
Merchandise from any of our estate shops, including A Gardener’s Place, may be taken on our estate shuttles back to your car. If an item does not fit on the shuttle, we offer the following additional options for your convenience:
- Have your items delivered to the Winery where you may pick them up as you leave the estate
- Have your items shipped to your address via direct-to-home shipping
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How do I get from Biltmore House to Antler Hill Village?
Guests can drive their own cars or take our complimentary estate shuttles. Shuttle stops include Biltmore House & Gardens, Amherst at Deerpark (location of Downton Abbey: The Exhibition), and Antler Hill Village & Winery.
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How do I get to Amherst/Deerpark?
Parking is available on a first-come, first-served basis in this location. Because parking at Amherst and Deerpark may be limited during busy days, we recommend parking in Central Parking (C, D & E) or Antler Hill Village and riding our complimentary estate shuttle to get to this location. Shuttle stops include Biltmore House & Gardens, Amherst at Deerpark (location of Downton Abbey: The Exhibition), and Antler Hill Village & Winery.
