Biltmore Help Center

Arrival

• What if I arrive by taxi, Uber, Lyft, or other rideshare?

  If you plan to arrive by an external transportation rideshare service such as taxi, Uber, or Lyft, you will need to be dropped off or picked up in the designated Rideshare Drop-Off/Pick-Up Lane by the Park & Ride Building at 79 Old Shiloh Rd, Asheville, NC 28803. This is drop-off/pick-up service only, not transportation between estate locations.

  Biltmore does not offer complimentary estate-wide shuttle transportation. Estate roads do not have sidewalks, and walking between different areas of the estate is not recommended due to travel distances.

  Biltmore Connect shuttle service is available for $15 per person per day (kids 9 and younger are free). Biltmore also offers limited complimentary shuttle service between some estate locations. For more information on shuttle service, view Estate Transportation.

• What address do I use for arrival to Biltmore Estate using GPS?

  The address for the entrance to Biltmore Estate is 1 Lodge St, Asheville, NC 28803.

  If you don’t use this address with your GPS, your GPS could take you to an incorrect entrance.

• Do you offer transportation between Asheville Regional Airport (AVL) and Biltmore?

  At this time, we do not provide transportation from the airport to the estate. Because Biltmore is best explored by car, we recommend reserving a rental vehicle in advance of your visit from any of the providers at the airport.

Parking

• Do I need to pay for parking?

  No, parking is included in admission.

• Do you provide parking for RVs?

  Yes. RV parking is available in Lot C. Follow the signs to the complimentary Biltmore House shuttle pickup/drop-off building.

  RV drivers and those with special needs should contact the first available parking host for assistance. View Estate Accessibility.

• Is there parking near Biltmore House?

  Yes. Please use Lots A and B to enjoy an 8- to 10-minute walk to the house and gardens. To see all estate parking lot locations, view our Estate Map.

• Do you offer accessible parking?

  Yes. ADA-accessible parking spaces are provided in the majority of estate parking lots for guests with mobility disabilities and state-issued parking permits.

  Accessible parking for Biltmore House and Gardens visits:

  • Accessible parking for Biltmore House with complimentary accessible shuttle transportation is available in Park & Ride Lot E. Follow the signs to the Park & Ride Building for the shuttle.
  • Accessible parking for the Walled Garden is located next to the Conservatory.

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users. For more information on shuttle service, view Estate Transportation.

  For more information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services.

• Do you have EV (electric vehicle) charging stations on the estate?

  Yes!

  Parking Lot B (Near Biltmore House)

  All daytime guests are welcome to use our paid charging station located in Lot B.

  Village Hotel Parking Lot and The Inn Parking Lot (Antler Hill Village)

  These free charging stations are exclusively available to guests staying at our estate overnight properties (Village Hotel, The Inn, and Cottages on Biltmore Estate).

Estate transportation

• Are shuttle services available on Biltmore Estate?

  Biltmore does not offer complimentary estate-wide shuttle transportation.

  Estate roads do not have sidewalks, and walking between different areas of the estate is not recommended due to travel distances. To enjoy and explore all Biltmore has to offer, we strongly recommend guests arrive in their own vehicle.

  Biltmore offers complimentary ADA, Garden, and Lodging Shuttle service from the following locations:

  • Round-trip ADA Shuttle service to Biltmore House from the Park & Ride Building (with accessible parking in Lot E)
  • Round-trip Garden Shuttle service from Biltmore House to the Conservatory in the Walled Garden from April through December
  • Round-trip Lodging Shuttle service* to Biltmore House, and Antler Hill Village & Winery from The Inn and Village Hotel on Biltmore Estate®.

  Biltmore Connect shuttle service is available for $15 per person per day (kids 16 and younger are free) and:

  • Provides transportation between Biltmore’s Reception & Ticketing Sales Center, Biltmore House, and Antler Hill Village & Winery.
  • May be purchased in advance by calling 800-411-3812 or purchased in-person on day of arrival at any Guest Services location
  • Is not available for Groups

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  Animals (with the exception of service animals) are NOT allowed on shuttles.

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

  *Available exclusively for overnight guests at The Inn, Village Hotel, and Cottages on Biltmore Estate.

• Can I use car services/rideshares such as taxi, Uber, and Lyft on the estate?

  If you plan to arrive by an external transportation service such as taxi, Uber, or Lyft, you will need to be dropped off in the designated Rideshare Drop-Off/Pick-Up Lane by the Park & Ride Building at 79 Old Shiloh Rd, Asheville, NC 28803. This is drop-off/pick-up service only, not transportation between estate locations.

  For more information on estate shuttle service, view Estate Transportation.

• Do your lodging accommodations include transportation around the estate?

  Transportation is included with a stay at The Inn, Village Hotel, and Cottages on Biltmore Estate. Round-trip Lodging Shuttle service runs from The Inn and Village Hotel on Biltmore Estate® to Biltmore House and Antler Hill Village & Winery. Lodging Shuttles run every half hour. To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle or consider making reservations in advance for a rental vehicle.

• Do you have ADA shuttles from the parking lots to Biltmore House?

  Yes. Park & Ride Lot E offers accessible parking and round-trip ADA shuttle service to Biltmore House departing from the Park & Ride Building.

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  For more accessibility information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services. For more information on shuttle service, view Estate Transportation.

Other FAQs

• How long does it take to tour the estate?

  Plan on spending at least one full day at Biltmore. Two days are recommended because there is so much to see and do on our 8,000-acre estate: the house, gardens, Winery, working farm, and a variety of outdoor activities, shops, and exceptional dining options.

• What are estate travel distances?
  • Reception & Ticketing Sales Center to Biltmore House: 3 miles
  • Biltmore House to Antler Hill Village & Winery: 5 miles
  • The Inn on Biltmore Estate to Biltmore House: 4 miles
  • Biltmore House to Deerpark: 2 miles
  • Antler Hill Village & Winery to Deerpark: 2 miles
  • Reception & Ticketing Sales Center to The Inn on Biltmore Estate: 2 miles
• Can you provide local driving directions?

  Local Driving Directions

  Below are recommended routes to Biltmore. Please visit NC Department of Transportation website for real-time information on road conditions or construction delays.

  Address for GPS directions: 1 Lodge St, Asheville, NC 28803

  From Interstate 40 East
  Take I-40 east to Asheville. Take exit 50 (US Highway 25), then turn left at the traffic light after exiting. Stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 40 West
  Take I-40 west to Asheville and take exit 50B (US Highway 25 North). After exiting, stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 26/US Highway 19/23 East
  Take I-26 east to Asheville. In Asheville, take I-240 east to I-40 west. Follow I-40 west to exit 50B (US Highway 25 North). After exiting, stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 26 West
  Follow I-26 west towards Asheville to exit 31A (Hickory/Knoxville exit). Take I-40 east to exit 50 (US Highway 25), then turn left at the traffic light after exiting. Stay in the left lane and follow signs to the Biltmore entrance.

  From the Blue Ridge Parkway
  Take the US Highway 25 North exit; Biltmore is approximately 4 miles from the parkway.

• Where is the nearest airport?

  Asheville Regional Airport is the nearest airport to Biltmore.

• Where is Amherst at Deerpark® and how far is it from Biltmore House?

  Biltmore’s Amherst venue is located in the Deerpark/Lioncrest area, approximately three miles from Biltmore House.

  To ensure you arrive prior to your reserved entry time, please allow at least 45 minutes to travel between estate locations and park your vehicle.

• Is parking available at Amherst at Deerpark®?

  Parking for Amherst is located in the Deerpark/Lioncrest parking lot.

  There is a limited number of ADA parking spots in front of Amherst.