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Inn Information
Four-Star Service & Legendary Hospitality
From world-class dining and luxurious spa treatments to a full concierge staff dedicated to the fulfillment of special requests, you will experience exceptional amenities recognized by AAA, Forbes Travel Guide, Travel + Leisure, and Condé Nast year after year.
Suites
Our luxurious suites are a great place to stay on your visit to Biltmore, and they even reference Biltmore’s grand history. Each suite is named for a friend or relative of George Vanderbilt’s.
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Deluxe Rooms
Deluxe accommodations featuring one king bed or two double beds.
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Premier King Room
Premier accommodations featuring one king bed and a bathroom with separate bathtub and shower.
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Chateau Tier Grand King Room
Spacious accommodations featuring large windows, one king bed, elegant seating, and a bathroom with separate bathtub and shower. These rooms feature Chateau Tier amenities.
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Terrace Rooms
Deluxe accommodations featuring one king bed or two double beds and a ground-level terrace.
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Balcony Rooms
Deluxe king accommodations featuring one king bed and a balcony overlooking either the estate or downtown Asheville.
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Explore The Inn
Join our guests as they relax in Adirondack chairs and take in sweeping panoramic estate views seen only from The Inn.
Enjoy an invigorating workout at our fully-equipped Fitness Center, located within The Inn.
Come linger in The Inn’s inviting Lobby, elegantly appointed for your comfort and enjoyment.
Unwind in The Inn’s soothing heated pool surrounded by Blue Ridge Mountain vistas.
Your table for two with a glorious view awaits…
Indulge in our in-room dining service with inspired menus crafted by our four-star Dining Room’s exceptional chef.
- Twice Daily in-room Housekeeping Service (can be removed upon request to suit your comfort level)
- Housekeeping Evening Service offered nightly (can be removed upon request to suit your comfort level)
- Access to Biltmore gardens and grounds, Antler Hill Village, and the Winery for your length of stay
- Valet* or complimentary self-parking
- Bell service
- 24-hour concierge service
- In-Room Dining delivery available for breakfast, lunch, and dinner, and wine and beer delivery available daily*
- The Dining Room, serving breakfast and dinner daily*
- Library Lounge, serving cocktails and shared plates daily*
- The Spa Biltmore*
- Marble Lion and Cottage Door shops*
- Fitness center (including two Peloton bikes)
- Heated outdoor pool and hot tub (open seasonally)
- Floral services*
- Handicap accessibility
- Complimentary Wi-Fi/Internet
- Nespresso® coffee machine including tea and coffee
- Flat screen television with in-room movies and entertainment
- Telephones, iron and ironing board, hair dryer, and safe
- Complimentary nightly turn-down service
- Custom bathrobe, slippers, and bath products
- Complimentary bottled water
- Laundry and dry-cleaning services*
- Round-trip guest shuttle service from The Inn to Biltmore House, Antler Hill Village, and Amherst at Deerpark® | 9:30 a.m.-5:30 p.m. daily
- Round-trip guest shuttle service from The Inn to the Winery and Antler Hill Village | 5:00 p.m.–10:00 p.m. daily
- No resort fees
- All rooms non-smoking & pet-free; service animals are welcome
- Additional stay enhancements available; see the menu.
*Additional cost.
Chateau Tier Rooms & Suites
Chateau Tier guests must check in at the front desk. Chateau Tier amenities include:
- Wine and hors d’oeuvres available daily from 3–5 p.m. in Château Tier Lounge
- 24-hour access to the Butler’s pantry, which is stocked with soft drinks, coffee, hot tea,
juice, snacks, fruit, and ice cream - Breakfast Pastries available daily 8–10 a.m. in Château Tier Lounge
- Valet parking
- 12 p.m. check-out time
Reservations
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When I check for availability online, I get the message that nothing’s available. What can I do?
- We may be sold out on one or more of the dates you’ve requested. Please change dates and try again.
- The options you requested may include a room type or package that is not available. Please change your request and try again.
- You may have too many people on your reservation request. There is a limit of four people per guest room or suite. At least one person on your reservation request must be an adult. For connecting or adjoining rooms, please contact our Reservations Department toll-free at 866-336-1245 (Monday–Friday, 8 a.m.–8 p.m. ET and Saturday and Sunday 9 a.m.–5 p.m.). For bookings of six or more rooms, please contact our Group Sales Department at 800-211-9805.
- There may be stay requirements for specific dates. Please change the dates and try again.
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Do the prices shown online include taxes?
No. The rate displayed is pre-tax unless otherwise noted. The final amount will be displayed before checkout and includes taxes.
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To make my reservation online, you are asking for my email address. Is that required and what is your privacy policy?
If you wish to make a reservation online, you are required to provide us with a valid email address. Please read our privacy policy. If you prefer not to release your email address, you are welcome to call our Reservations Department toll-free at 866-336-1245 (Monday–Friday, 8 a.m.–8 p.m. ET and Saturday and Sunday 9 a.m.–5 p.m.).
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If I request a particular feature, am I guaranteed to receive it?
We will honor your request for special features to the best of our ability, but we cannot guarantee them.
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When are check-in and check-out?
Check-in begins at 4 p.m. Check-out time is 11 a.m.
Rooms
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Do you have smoking rooms or pet-friendly rooms?
Pets are not permitted at any of the lodging accommodations on the estate. ADA-regulated service animals are allowed. All guest rooms and internal public areas at our lodging facilities are non-smoking. There are exterior areas designated for smokers.
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Do you offer additional amenities to make our stay more special?
Yes! We have a variety of ways to enhance your stay, including fresh floral arrangements, Biltmore wines, delicious food and wine baskets, chocolates, and more!
Transportation
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Do your lodging accommodations include transportation around the estate?
Guests of The Inn on Biltmore Estate enjoy round-trip shuttle service from The Inn to Biltmore House, Antler Hill Village, and Amherst at Deerpark®. To enjoy and explore all that Biltmore has to offer, we recommend guests a) arrive in their own vehicle, or b) make reservations in advance for a rental vehicle.
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How do I get around the estate if I don’t have a car?
Round-trip guest shuttle service from The Inn to Biltmore House, Antler Hill Village, and Amherst at Deerpark® is included with a stay at The Inn on Biltmore Estate.
Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.
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Do you offer transportation between Asheville Regional Airport (AVL) and Biltmore?
At this time, we do not provide transportation from the airport to the estate. Because Biltmore is best explored by car, we recommend reserving a rental vehicle in advance of your visit from any of the providers at the airport.
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What if I arrive by Taxi, Uber, or Lyft?
If you plan to arrive by an external transportation service such as taxi, Uber, or Lyft, you will be dropped off at Biltmore House, The Inn on Biltmore Estate, or Antler Hill Village.
Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.
Dining and Shopping
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Should I make dinner reservations prior to my arrival?
Dining reservations are strongly encouraged and may be made in advance by calling our Reservations Department toll-free at 800-858-4130 (Monday–Friday, 8 a.m.–8 p.m. ET and Saturday and Sunday 9 a.m.–5 p.m.).
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Do your restaurants have a dress code?
For The Dining Room at The Inn, Resort Elegant attire* is requested for dinner: slacks, dress shirt, dress, suit jacket and/or suit. Resort Casual attire is appropriate for breakfast in The Dining Room, as well as for all meals at all other estate restaurants.
For Library Lounge at The Inn, Resort Casual attire* is recommended; Resort Elegant (slacks, dress shirt, dress, suit jacket and/or suit) is also welcome and encouraged, particularly for evening cocktails and entertainment. If denim is your preference, dark denim is appropriate.
*Shorts, tank tops, flip-flops, and faded denims are not appropriate nor permitted.
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Will I be able to charge purchases to my room?
Purchases at any restaurant or shop on the estate may be charged to your room, provided you have established credit upon check-in by presenting your valid, current credit card.
Estate Admission and Activities
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I’ve already booked my room reservation; how do I book additional estate activities for my stay?
Please call our Reservations Department toll-free at 866-336-1245 (Monday–Friday, 8 a.m.–8 p.m. ET and Saturday and Sunday 9 a.m.–5 p.m.). Booking dining reservations and additional estate activities prior to arrival offers better availability.
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If I plan to pick up my admission tickets at check-in, how do I get onto the estate and to The Inn?
Please inform the security officer at the entrance gate that you are registered at The Inn. The officer will verify that you are on the arrival list for the day. Once on the estate, follow the signs to The Inn. From the entrance gate, The Inn is approximately three miles away.
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Didn’t find the answer to your question?
Please call our Reservations Department toll-free at 866-336-1245 (Monday–Friday, 8 a.m.–8 p.m. ET and Saturday and Sunday 9 a.m.–5 p.m.) or submit an online request.
