Biltmore Estate Policies
We welcome guests to explore the estate and enjoy our many offerings. In addition to being a destination to visit, Biltmore is a privately owned property and working farm. In preparation for enjoying time at Biltmore, please be aware of the following policies.
Please note that the following are prohibited in Biltmore House:
- Food and drink
- Pets (except service animals)
- Bags larger than 12″ x 6″ x 12″ (see bag specifications below)
- Wheeled bags
- Video recording and sketching
- Photography and cell phone use that interferes with the enjoyment of other guests.
For your safety and the protection of this historic home, all guests must enter through a security scanner for each entry to the building.
Guests may bring personal items into Biltmore House in:
- Clear bags no larger than 12″ x 6″ x 12″
- Sealable plastic storage bags no larger than one gallon
- Bags/clutches no larger than 4.5″ x 6.5″
If your bag does not meet these requirements, please leave it in your vehicle or ask about storage options. Exceptions will be made for medical items after inspection.
We reserve the right to refuse admission for any bag, parcel, or other item. Weapons are prohibited*.
*Law enforcement officers are not exempt unless coordinated and approved in advance by Biltmore’s Director of Security & Police Operations.
Food & Beverage Policy
Outside food and beverage are not permitted in estate dining locations, Antler Hill Village or Biltmore House areas, including the Front Lawn area of Biltmore House, Stable Courtyard, and South Terrace.
Picnics with outside food and beverages are permitted in other locations on the grounds and we invite you to visit Guest Services for recommended picnic spots. Tailgating, including use of tents, grills, multiple camping chairs/tables, and large coolers, is not permitted in Biltmore parking lots or on the grounds.
No outside alcohol is ever permitted on Biltmore property.
The grounds are perfect for walking your pets, but please keep them securely leashed at all times. Animals (except service animals) are not allowed in any building. Animals are allowed on the outdoor patios of Bistro and Cedric’s Tavern, but patio seating should be requested from the host or hostess inside first. All animals must be leashed on estate grounds for their own safety as well as the comfort of our other guests. Please be courteous of others and pick up after your pet.
Thank you for helping us preserve the integrity of the Biltmore name and image by cooperating with the following policies.
Inside Biltmore House:
Taking photographs by cell phone or cameras, without flash, is permitted on the self-guided tour for personal use only. No commercial photography is allowed. Photography is not permitted on specialty tours inside Biltmore House.
Video cameras, tripods, monopods, selfie sticks, or any other photography equipment are not allowed inside Biltmore House. For the safety and convenience of all guests, group photos must be taken outside of Biltmore House.
Outside Biltmore House:
Taking photographs of the exterior of Biltmore House and grounds or sketching images of the house or estate grounds is permitted for personal use only. Set up must be minimal, requiring no more than two pieces of equipment. The following are not permitted for personal photography or sketching: changing of clothing, hair or make-up styling, lighting set-up, or disruption of guest areas. For wedding photography, see the policy below. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert is strictly prohibited.
Drones & Aerial Photography:
The use of unmanned aerial vehicles or drones while on Biltmore property is prohibited. Aerial photography of Biltmore House is prohibited without written consent.
Taking wedding photography or portraits on the property is prohibited without previous written permission.
The image, logo, and name of Biltmore are registered trademarks and cannot be used by outside parties without permission from The Biltmore Company. If you would like to publish one of our images, please complete our online image request form and fax it to 828-225-6139. This signed form is required to process your request. If you are unable to access this form or have other questions about photo usage, please contact us.
Ticket & Estate Visit Policies
Tickets are not valid after original use. Tickets are non-refundable and non-transferable. The service charge is non-refundable. Resale of tickets is prohibited by law and/or regulation.
Your ticket purchase gives Biltmore, its representatives, and the media authorization to use and reproduce any video or photographs of you and your party.
Guests visiting Biltmore are subject to the rules and regulations governing this private property and the State of North Carolina.