Visitor Information

Frequently Asked Questions

• How long does it take to explore the estate?

  Plan on spending at least one full day at Biltmore. Because there is so much to see and do on our 8,000 acre estate—Biltmore House, its gardens and Conservatory, Antler Hill Village & Winery, our working Farmyard, as well as multiple tours, outdoor activities, shops, and dining options—we recommend taking two full days for a more complete experience.

• How much time should I allow for the self-guided Biltmore House visit with Audio Guide?

  The amount of time you spend in Biltmore House is up to you, as your visit is self-paced. The Biltmore House Audio Guide has an approximate run time of one hour, but we recommend you allow one and a half to two hours to fully experience the beauty and grandeur of America’s Largest Home®.

• Is special clothing or footwear required?

  Dress comfortably. Wear walking shoes and layers for the changing mountain weather.

  Should you wish to dine at either The Dining Room or Library Lounge at our four-star Inn, please note that each has a dress code, and review it prior to your visit.

   

• Are any items prohibited on the estate or in Biltmore House?

  Please note that the following are prohibited in Biltmore House:

  • Food and drink, except for clear, plastic water bottles
  • Pets (except service animals)
  • Weapons/Firearms*
  • Personal bags larger than 19″ x 14″ x 9″
  • Wheeled bags
  • Sketching
  • Gimbals, Steadicams, GoPro cameras
  • Photography and cell phone use that interferes with the enjoyment of other guests
  • Audio recording of special event performances such as live music during Candlelight Christmas Evenings
  • Photography, video, or audio recording for commercial use unless permission is obtained—see Photo & Video Policy.

  *Biltmore is a privately owned estate with both Security Personnel and Law Enforcement Officers on the property. In the interest of public safety, and for the safety of Biltmore employees and officers, Biltmore does not permit weapons/firearms inside Biltmore House or in estate establishments that serve alcohol.

  Overnight guests may safely secure their weapons/firearms in their hotel room while on the estate. Daytime guests may safely secure their weapons/firearms in their vehicle while on the estate.

  Law enforcement officers are not exempt unless coordinated and approved in advance by Biltmore’s Director of Security & Police Operations.

  We appreciate your understanding of, and cooperation with, this policy.

   

• Is Biltmore pet friendly? Can I bring my dog to the estate?

  You won’t have to leave anyone behind. The grounds are perfect for walking your pets, but please keep them securely leashed at all times. Animals (except service animals) are not permitted in any building.

  Animals are permitted on the outdoor patios of Bistro and Cedric’s Tavern, but patio seating should be requested from the host or hostess inside first. All animals must be leashed on estate grounds for their own safety as well as the comfort of our other guests. Please be courteous of others and pick up after your animal.

  Pets are not permitted at any of the lodging accommodations on the estate. ADA-regulated service animals are permitted.

• Do I need to pay for parking?

  No, parking is included in admission.

• Are shuttle services available on Biltmore Estate?

  Biltmore does not offer complimentary estate-wide shuttle transportation.

  Estate roads do not have sidewalks, and walking between different areas of the estate is not recommended due to travel distances. To enjoy and explore all Biltmore has to offer, we strongly recommend guests arrive in their own vehicle.

  Biltmore offers complimentary shuttle service from the following locations:

  • Round-trip ADA shuttle service to Biltmore House from the Park & Ride Building (with accessible parking in Lot E)
  • Round-trip from Biltmore House to the Conservatory in the Walled Garden from April through October
  • Round-trip guest shuttle service from The Inn on Biltmore Estate® to Biltmore House® and Amherst at Deerpark®*

  Biltmore Connect shuttle service is available for $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception & Ticketing Sales Center, Biltmore House, Antler Hill Village, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or purchased in-person on day of arrival at any Guest Services location
  • Is not available for Groups

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  Animals (with the exception of service animals) are not permitted on shuttles.

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

  *Available exclusively for overnight guests at The Inn