Visitor Information

Visitor Information FAQs

• How do I get around the estate if I don’t have a car?

  Biltmore does not offer complimentary estate-wide transportation.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s)

  Biltmore Express shuttle service is $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception and Ticketing Sales Center, Biltmore House, Antler Hill Village, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or in-person on day of arrival at any Guest Services location

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

• Do you have ADA shuttles from the parking lots to Biltmore House?

  Yes. Accessible parking and ADA shuttles for guests with mobility disabilities and state-issued parking permits are available in lot C.

  Shuttle service to Biltmore House from parking lots C, D, and E is available.

  Animals (with the exception of service animals) are not allowed on shuttles.

  For more information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services.

• Do your lodging accommodations include transportation around the estate?

  Transportation is only included with a stay at The Inn on Biltmore Estate*.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s).

  *Round-trip guest shuttle service from The Inn to Biltmore House and to Amherst at Deerpark®

• What address do I use for arrival to Biltmore Estate using GPS?

  The address for the entrance to Biltmore Estate is 1 Lodge St, Asheville, NC 28803.

  If you don’t use this address with your GPS, your GPS could take you to an incorrect entrance.

• Do you offer transportation between Asheville Regional Airport (AVL) and Biltmore?

  At this time, we do not provide transportation from the airport to the estate. Because Biltmore is best explored by car, we recommend reserving a rental vehicle in advance of your visit from any of the providers at the airport.

• Is there parking near Biltmore House?

  Yes. Please use Lots A and B to enjoy an 8- to 10-minute walk to the house and gardens. To see all estate parking lot locations, view our Estate Map.

• Do I need to pay for parking?

  No, parking is included in admission.

• Do you offer accessible parking?

  Yes. Accessible parking spaces are provided in the majority of estate parking lots for guests with mobility disabilities and state-issued parking permits. Accessible shuttle transportation to Biltmore House is only available in lot C.

  Lots A and B offer a 5-to 10-minute walk to the front of Biltmore House.

  Complimentary shuttle service from Biltmore House to the Conservatory in the Walled Garden is available April through October. There is also accessible parking located next to the Conservatory for the Walled Garden.

  Animals (with the exception of service animals) are not allowed on shuttles.

  For more information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services.

• Will estate-wide shuttle transportation be available?

  Biltmore does not offer complimentary estate-wide transportation.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s)

  We offer complimentary shuttle service to Biltmore House from parking lots C, D, and E.

  Complimentary shuttle service from Biltmore House to the Conservatory in the Walled Garden is available April through October.

  Guests arriving without a vehicle may purchase a ticket for Biltmore Express shuttle service.

  Animals (with the exception of service animals) are not allowed on shuttles.

• Can you provide local driving directions?

  Local Driving Directions

  Below are recommended routes to Biltmore. Please visit NC Department of Transportation website for real-time information on road conditions or construction delays.

  Address for GPS directions: 1 Lodge St, Asheville, NC 28803

  From Interstate 40 East
  Take I-40 east to Asheville. Take exit 50 (US Highway 25), then turn left at the traffic light after exiting. Stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 40 West
  Take I-40 west to Asheville and take exit 50B (US Highway 25 North). After exiting, stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 26/US Highway 19/23 East
  Take I-26 east to Asheville. In Asheville, take I-240 east to I-40 west. Follow I-40 west to exit 50B (US Highway 25 North). After exiting, stay in the left lane and follow signs to the Biltmore entrance.

  From Interstate 26 West
  Follow I-26 west toward Asheville to exit 31A (Hickory/Knoxville exit). Take I-40 east to exit 50 (US Highway 25), then turn left at the traffic light after exiting. Stay in the left lane and follow signs to the Biltmore entrance.

  From the Blue Ridge Parkway
  Take the US Highway 25 North exit; Biltmore is approximately 4 miles from the parkway.