Gift Cards

Gift Card FAQs

• How can I use this gift card?

  Biltmore gift cards are redeemable online for estate admission.

  Note: At this time, our online system is unable to split payments between gift cards and credit cards. If your purchase is more than the value of your gift card, please call 800-411-3812 to complete your purchase.

  Biltmore gift cards are redeemable in-person for estate admission, dining, and shopping*.

  Biltmore gift cards are redeemable in-person or by calling 800-411-3812 for:

  • Estate admission*
  • Biltmore Annual Passes
  • Tours, tastings, outdoor activities*
  • Overnight accommodations*

  *Subject to availability

• What is the minimum and maximum amount that I can put on a new gift card?

  The minimum amount is $15. The maximum amount is $2,000.

• Do Biltmore gift cards expire?

  Gift cards do not expire.

  Note: After the first consecutive 12 months of non-use, a service fee of $2 per month will be deducted from the remaining gift card balance for each month the gift card remains inactive, and in which a balance remains on the gift card.

• How can I check the balance on my card?

  Check your gift card balance online (or by calling the toll-free number on your gift card) at any time.

• Can I use my gift card at Belk or other Biltmore-affiliated stores?

  Gift cards may only be used for Biltmore purchases made by phone, through Biltmore.com, or onsite at the estate.

• Can I use this gift card on BiltmoreShop.com?

  At this time, Biltmore gift cards cannot be used on BiltmoreShop.com. Biltmore gift cards can be used to purchase:

  • Estate admission
  • Biltmore Annual Passes
  • Specialty experiences (tours, tastings, outdoor activities)
  • Retail items at estate shops
  • Dining
  • Overnight accommodations
• Is Biltmore tracking personal information or shopping habits?

  Your privacy is important to us. See our privacy policy for information.