How do I become a Biltmore Annual Passholder?
View our Biltmore Annual Pass page to learn about benefits and purchase a pass.
I lost my Biltmore Annual Pass Photo I.D. Card – what do I do?
No problem! Simply visit our Reservations Ticketing & Sales Center to have your I.D. card reprinted. Your guest services associate can either take a new photo or use the photo from the lost card, which is saved in our system. The fee for replacing a lost card is $2.00.
Candlelight Christmas Evenings
Are there any dates Candlelight is not available?
Candlelight Christmas Evenings is not available November 26, December 24, or December 25.
Can I arrive to the estate earlier than my reservation time on my ticket?
Yes! The reservation time on an admission ticket is your entry time into Biltmore House itself. You are encouraged to arrive on the estate early on the date of your admission to explore the gardens, grounds, shops, restaurants, and more. Alternatively, if you arrive after 4:30 p.m., you can return the next day to enjoy the rest of the estate.
What can I do if you’re sold out on the date I wish to visit Biltmore House?
Please choose a different date. We encourage you to book your visit at least seven days in advance; this not only enables you to secure your preferred date and time, but also gives you the best ticket price.
Why are you sold out on some dates?
To ensure our guests have the best possible experience of America’s Largest Home®, we limit the number of guests per Biltmore House reservation time. When we post the “sold out” message on our website (typically during the holidays, our busiest season), this means all available reservation times for Biltmore House entry are booked for those dates.
I would love to visit Biltmore’s Gardens and/or Winery, but I don’t have time to enjoy all that a general admission ticket has to offer. Does Biltmore offer a partial ticket?
Biltmore does not have a partial ticket option. Biltmore general admission tickets provide guests access to a self-guided visit through Biltmore House & Gardens and Antler Hill Village & Winery. Guests generally allow 6-8 hours to enjoy the estate, and sometimes their visit continues into the following day.
I purchased a daytime admission ticket, but am not able to visit as planned. Can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased; we will honor the monetary value of your ticket for a future visit. When you are ready to visit in the future, please bring your confirmation number or ticket(s) to the Reception and Ticketing Sales Center to exchange for a current daytime ticket. Please note, there may be a difference in price. If you would like, you can also give your admission ticket(s) to friends or family to enjoy!
Are reservations required?
Reservations are required every day for all guests and Biltmore Annual Passholders for entry to Biltmore House. Please reserve your house entry time online or over the phone when you purchase your tickets.
Guests who arrive without a Biltmore House Reservation cannot be guaranteed Biltmore House entry.
Can I purchase my ticket in advance?
Yes! Guests can purchase tickets online.
What are your hours of operation?
Biltmore is open 365 days a year and our hours vary each season. Please see our Hours of Operation page for a complete listing.