Biltmore Help Center



  • Is there estate parking? Does Biltmore provide estate transportation?

    Estate Shuttle transportation and parking are included with Biltmore admission or an overnight stay at one of our estate properties (The Inn, Village Hotel, or Cottage).

    After entering the estate, you will be directed to our parking areas based on whether you are a daytime or overnight guest, and how you’d like to experience the estate.

    Central Parking
    For the most informative and care-free way to experience the estate, choose our convenient estate shuttle. Shuttles stop at Biltmore House & Gardens, Antler Hill Village & Winery, and Amherst at Deerpark (location of Downton Abbey: The Exhibition November 8, 2019 – April 7, 2020), and return to Central Parking.

    Walking Lots
    If you’d like to enjoy a 10- to 15-minute walk to the house and gardens, you may choose to park closer to Biltmore House in one of our Walking Lots.

    Antler Hill Village & Winery
    To experience Antler Hill Village prior to your Biltmore House visit, follow the signs and park in one of the parking areas within easy walking distance of this area’s hotels, shops, restaurants, Winery, exhibition hall, Farmyard, playground and more. Catch a shuttle from this location when ready to visit Biltmore House & Gardens or Amherst/Deerpark.

  • What are the hours of operation?

    Downton Abbey Exhibition at Amherst at Deerpark

    Opens daily 9 a.m. Last entry at 5 p.m.

    Downton Abbey Exhibition at The Biltmore Legacy in Antler Hill Village

    Open daily 10 a.m. Last entry at 6 p.m.

  • Do I need a reservation to visit the exhibition?

    A reservation is not required.  We recommend arriving early, as wait times may be longer on busy days.

  • Is there an additional ticket purchase required for Biltmore Annual Passholders?

    Yes. Biltmore Annual Passholders may purchase daytime admission to Downton Abbey: The Exhibition

  • Is there an additional charge to see the exhibition?

    The Exhibition is included with daytime admission or an overnight stay that includes daytime admission.

    Admission to Downton Abbey: The Exhibition is not included in Group Tickets admission or Annual Passes.

Candlelight Christmas Evenings

Other FAQs

Not Finding What You Need?

Call 866-336-1245 Contact Us