What are the hours of operation?
The exhibition is open daily 9 a.m. to 9 p.m. through the holiday season.
Do I need a reservation to visit the exhibition?
A reservation is not required. We recommend arriving early, as wait times may be longer on busy days.
Is there an additional ticket purchase required for Biltmore Annual Passholders?
Yes. Biltmore Annual Passholders may purchase daytime admission to Downton Abbey: The Exhibition
Is there an additional charge to see the exhibition?
The Exhibition is included with daytime admission, Candlelight Christmas Evenings admission, or an overnight stay that includes daytime admission.
Admission to Downton Abbey: The Exhibition is not included in Group Tickets admission or Annual Passes.
Candlelight Christmas Evenings
Is Downton Abbey: The Exhibition included with my ticket to Candlelight Christmas Evenings?
Yes! A visit to the exhibition is included with your ticket purchase.
Is a daytime visit to Biltmore House included with my Candlelight Christmas Evenings ticket?
It is not. You may visit Biltmore House during the day of your evenings visit or the day after for $25.
What is included with my Candlelight Christmas Evenings ticket?
Daytime admission to Downton Abbey: The Exhibition, Antler Hill Village & Winery, gardens, shops, restaurants, and The Biltmore Legacy is included with your ticket. You can enjoy this on the same day of your Evenings visit OR the day after.
Is Candlelight Christmas Evenings different than Christmas at Biltmore during the day?
Yes! By day, the elegant rooms of the house shimmer, adorned with Christmas trees, ribbons, garlands, and thousands of lights. In the evenings, the addition of flickering candlelight, cozy flames in the fireplaces, and live music invite you to imagine yourself a guest at the first Vanderbilt family Christmas in 1895.
For a side-by-side comparison of those offerings, please see chart.
How do I become a Biltmore Annual Passholder?
View our Biltmore Annual Pass page to learn about benefits and purchase a pass.
I would love to visit Biltmore’s Gardens and/or Winery, but I don’t have time to enjoy all that a general admission ticket has to offer. Does Biltmore offer a partial ticket?
Biltmore does not have a partial ticket option. Biltmore general admission tickets provide guests access to a self-guided visit through Biltmore House & Gardens and Antler Hill Village & Winery. Guests generally allow 6-8 hours to enjoy the estate, and sometimes their visit continues into the following day.
I purchased a Candlelight Christmas Evenings ticket, but I am unable to visit on the date/time I selected. What should I do?
Candlelight Christmas Evenings tickets are non-refundable. If you need to change the date and/or time of your visit, you may do so by calling 800-411-3812. We will be happy to change this for you, based on our current availability.
Since this is a special event, there will be a $25 (plus tax) change fee assessed for the order, and you will be responsible for paying the difference if the price has increased. If you are unable to attend a Candlelight Christmas Evening, your ticket will be valid for daytime admission through October 31, 2020.
I purchased a daytime admission ticket, but am not able to visit as planned. Can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased; we will honor the monetary value of your ticket for a future visit. When you are ready to visit in the future, please bring your confirmation number or ticket(s) to the Reception and Ticketing Sales Center to exchange for a current daytime ticket. Please note, there may be a difference in price. If you would like, you can also give your admission ticket(s) to friends or family to enjoy!
Are reservations required?
Reservations are required every day for all guests and Biltmore Annual Passholders for entry to Biltmore House. Please reserve your house entry time online or over the phone when you purchase your tickets.
Guests who arrive without a Biltmore House Reservation cannot be guaranteed Biltmore House entry.
Can I purchase my ticket in advance?
Yes! Guests who purchase tickets seven or more days in advance save $10 off each admission. Purchase your tickets in advance online or by calling 800-411-3812.
What are your hours of operation?
Biltmore is open 365 days a year and our hours vary each season. Please see our Hours of Operation page for a complete listing.