Is there estate parking? Does Biltmore provide estate transportation?
Estate Shuttle transportation and parking are included with Biltmore admission or an overnight stay at one of our estate properties (The Inn, Village Hotel, or Cottage).
After entering the estate, you will be directed to our parking areas based on whether you are a daytime or overnight guest, and how you’d like to experience the estate.
For the most informative and care-free way to experience the estate, choose our convenient estate shuttle. Shuttles stop at Biltmore House & Gardens, Antler Hill Village & Winery, and Amherst at Deerpark (location of Downton Abbey: The Exhibition November 8, 2019 – April 7, 2020), and return to Central Parking.
If you’d like to enjoy a 10- to 15-minute walk to the house and gardens, you may choose to park closer to Biltmore House in one of our Walking Lots.
Antler Hill Village & Winery
To experience Antler Hill Village prior to your Biltmore House visit, follow the signs and park in one of the parking areas within easy walking distance of this area’s hotels, shops, restaurants, Winery, exhibition hall, Farmyard, playground and more. Catch a shuttle from this location when ready to visit Biltmore House & Gardens or Amherst/Deerpark.
What are the hours of operation?
Downton Abbey Exhibition at Amherst at Deerpark
Opens daily 9 a.m. Last entry at 5 p.m.
Downton Abbey Exhibition at The Biltmore Legacy in Antler Hill Village
Open daily 10 a.m. Last entry at 6 p.m.
Do I need a reservation to visit the exhibition?
A reservation is not required. We recommend arriving early, as wait times may be longer on busy days.
Is there an additional ticket purchase required for Biltmore Annual Passholders?
Yes. Biltmore Annual Passholders may purchase daytime admission to Downton Abbey: The Exhibition
Is there an additional charge to see the exhibition?
The Exhibition is included with daytime admission or an overnight stay that includes daytime admission.
Admission to Downton Abbey: The Exhibition is not included in Group Tickets admission or Annual Passes.
Candlelight Christmas Evenings
When will Candlelight Christmas Evening tickets go on sale?
Candlelight Christmas Evening tickets typically go on sale in the summer. Please check back then.
To receive the earliest possible notice of sale date, please subscribe to our email newsletter.
I purchased a Candlelight Christmas Evenings ticket, but I am unable to visit on the date/time I selected. What should I do?
Candlelight Christmas Evenings tickets are non-refundable. If you need to change the date and/or time of your visit, you may do so by calling 800-411-3812. We will be happy to change this for you, based on our current availability.
Since this is a special event, there will be a $25 (plus tax) change fee assessed for the order, and you will be responsible for paying the difference if the price has increased. If you are unable to attend a Candlelight Christmas Evening, your ticket will be valid for daytime admission through October 31, 2020.
What can I do if you’re sold out on the date I wish to visit Biltmore House?
Please choose a different date. We encourage you to book your visit at least seven days in advance; this not only enables you to secure your preferred date and time, but also gives you the best ticket price.
Why are you sold out on some dates?
To ensure our guests have the best possible experience of America’s Largest Home®, we limit the number of guests per Biltmore House reservation time. When we post the “sold out” message on our website (typically during the holidays, our busiest season), this means all available reservation times for Biltmore House entry are booked for those dates.
How do I become a Biltmore Annual Passholder?
View our Biltmore Annual Pass page to learn about benefits and purchase a pass.
I would love to visit Biltmore’s Gardens and/or Winery, but I don’t have time to enjoy all that a general admission ticket has to offer. Does Biltmore offer a partial ticket?
Biltmore does not have a partial ticket option. Biltmore general admission tickets provide guests access to a self-guided visit through Biltmore House & Gardens and Antler Hill Village & Winery. Guests generally allow 6-8 hours to enjoy the estate, and sometimes their visit continues into the following day.
I purchased a daytime admission ticket, but am not able to visit as planned. Can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased; we will honor the monetary value of your ticket for a future visit. When you are ready to visit in the future, please bring your confirmation number or ticket(s) to the Reception and Ticketing Sales Center to exchange for a current daytime ticket. Please note, there may be a difference in price. If you would like, you can also give your admission ticket(s) to friends or family to enjoy!
Are reservations required?
Reservations are required every day for all guests and Biltmore Annual Passholders for entry to Biltmore House. Please reserve your house entry time online or over the phone when you purchase your tickets.
Guests who arrive without a Biltmore House Reservation cannot be guaranteed Biltmore House entry.
Can I purchase my ticket in advance?
Yes! Guests who purchase tickets seven or more days in advance save $10 off each admission. Purchase your tickets in advance online or by calling 800-411-3812.
What are your hours of operation?
Biltmore is open 365 days a year and our hours vary each season. Please see our Hours of Operation page for a complete listing.
I lost my Biltmore Annual Pass Photo I.D. Card – what do I do?
No problem! Simply visit our Reservations Ticketing & Sales Center to have your I.D. card reprinted. Your guest services associate can either take a new photo or use the photo from the lost card, which is saved in our system. The fee for replacing a lost card is $2.00.