Ann Ashley, SPHRVice President, Talent & Organizational Development
The Biltmore Company
For over 30 years, Ann Ashley has watched Biltmore Estate grow from a small, family-owned business to a major attraction of 2,400+ employees that welcomes one and a half million visitors annually. With a background in education and a proven track record building interpersonal relationships, Ashley rose through the ranks from restaurant server to Visitor Center Manager of the Biltmore Estate Winery to Guest Relations Manager of the Estate to become a Vice President with The Biltmore Company. Ashley’s commitment to Biltmore has been an integral part of a success story that continues today.
Ashley’s leadership in business units and human resources has helped create positive results in team building and internal/external customer service. She encourages personal and professional employee development, monitors employee morale, and focuses on improving guest satisfaction and increasing profit. Ashley’s success as a financial architect has affected growth in revenue centers while controlling costs.
The recipient of numerous awards in business, she has been honored with The Diamond Award for Outstanding Achievement in Business from The Business Journal and embraces opportunities to serve and to continue learning. Recognized by the North Carolina Chamber of Commerce for her involvement in founding the statewide HR Subcommittee which advises the governor’s office and legislature, she also serves on numerous boards and as a volunteer at her church and in her community. Ann is a graduate of the University of North Carolina at Greensboro and has done post graduate work at the University of North Carolina Chapel Hill, the University of North Carolina at Asheville, Wake Forest University, and The Neuroleadership Institute.
On her own time, Ann enjoys entertaining and outdoor activities with her family in the beautiful mountains of Western North Carolina.