Cookies Policy

Last Updated: January 15, 2019

 

Biltmore uses Cookies, analytics tools and similar technologies (such as pixel tags, web beacons, clear GIFs, links in emails, JavaScript, device IDs assigned by Google or Apple, etc.) on our websites, apps, mobile apps, social media accounts, etc. This Cookies Policy explains what Cookies are, how we use Cookies, how third-parties we may partner with may use Cookies on our Site, your choices regarding Cookies and further information about Cookies.

Cookies and similar technologies allow us and third parties to obtain information about your visits to the Sites, including to analyze your visiting patterns. We use this information to process your reservations or requests and to deliver online and mobile advertisements, messages and content for us and other third parties that are specific to your interests.

What Are Cookies?

Cookies are small text files stored on your computer or other devices. They are widely used to make websites work or improve the efficiency of a website. Cookies help with website functionality and user experience because websites can read and write to these text files, enabling the site to recognize you and remember important information that will make your use of the site more convenient (i.e., by remembering your language or font preference settings).

Cookies Used By Our Sites

Our Sites may use the following Cookies:

  • Strictly Necessary Cookies. These are Cookies required for the operation of our Sites. They include, for example, Cookies that enable you to log in to secure areas of our Sites, make use of our e-billing services, etc. The Cookies used by our Sites may change, but below are some examples of Strictly Necessary Cookies that our Sites may use, including the retention periods for such Cookies.  

Cookie Name

Cookie Type

Description

Expiration

ASP.NET_SessionId

Microsoft Application Session Cookie

This general purpose platform session Cookie is used by sites written with Microsoft .NET-based technologies. It’s usually used to maintain an anonymized user session by the server.

End of User Session

X-Mapping-xxxxxxxx

Stingray Traffic Manager

The X-Mapping cookie is associated with the Stingray Traffic Manager platform from Riverbed, which is a load balancing application for high traffic web services and sites. Used to route data and page requests to the correct server where a site is hosted on multiple servers.

End of User Session

external_no_cache

Cache

A cookie associated with the Magento eCommerce platform.  It is a technical cookie to record whether caching of a page is allowed or not.

Persistent

  • Analytical/Performance Cookies. These Cookies allow us to recognize and count the number of visitors and to see how visitors navigate our Sites.  This helps us improve the way our Sites works, for example, by ensuring that users are finding what they are looking for easily. The Cookies used by our Sites may change, but below are some examples of Analytical/Performance Cookies that our Sites may use, including the retention periods for such Cookies. 

Cookie Name

Cookie Type

Description

Expiration

__utmb

Analytics

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behavior and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

Persistent

JSESSIONID

Performance

This cookie is from New Relic, which provides a platform for monitoring the performance of web and mobile applications.

Persistent

exp_tracker

Analytics

This cookie name is associated with the website content management system Expression Engine. Most likely to do with tracking or recoding visitor activity.

End of User Session

  • Functionality Cookies. These Cookies are used to recognize you when you return to our Sites. Functionality Cookies enable us to personalize our content for you, greet you by name and remember your preferences. The Cookies used by our Sites may change, but below are some examples of Functionality Cookies that our Sites may use, including the retention periods for such Cookies. 

Cookie Name

Cookie Type

Description

Expiration

NA

 

None Currently Active

 
  • Targeting Cookies. These Cookies record your visits to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites, and the advertising displayed on them, more relevant to your interests. We may also share this information with third parties for this purpose.  Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control. These Cookies are likely to be analytical/performance Cookies or targeting Cookies. The Cookies used by our Sites may change, but below are some examples of Targeting Cookies that our Sites may use, including the retention periods for such Cookies. 

 

Cookie Name

 

Cookie Type

 

Third Party

 

Expiration

ruds

Targeting/Advertising

.rfihub.com

End of User Session

taboola_usg

Targeting/Advertising

.taboola.com

365 days

SAPISID

Targeting/Advertising

 .youtube.com

Persistent

How to Manage, Disable or Opt-Out of Cookies Used By This Site

You may refuse, accept or remove Cookies from our Sites at any time by activating or accessing the Cookie preferences setting on your browser. To change your Cookie preferences or disable Cookies altogether, refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if Cookies are disabled or removed, not all features of this website may operate as intended and you may be blocked from accessing all or parts of our Sites.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you have questions or concerns or require further information, do not hesitate to contact

Privacy@Biltmore.com, or

Attn: Privacy Officer

The Biltmore Company

PO Box 25048

Asheville, NC 28813