Biltmore Help Center
FAQs
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What does a complimentary ticket include?
Complimentary tickets are valid for one daytime visit and include a self-guided visit to Biltmore House (advance reservation required) and access to our gardens and grounds, Antler Hill Village & Winery, shopping, dining, outdoor activities, and more.
NOTE: Complimentary tickets do not include access to special events such as Candlelight Christmas Evenings and Italian Renaissance Alive. A separate ticket purchase is required for special events.
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How do I redeem a complimentary ticket?
Visit our online reservation portal, biltmore.com/reserve, and follow the prompts to redeem your ticket(s) and reserve your Biltmore House entry time. Advance reservations are required year-round for Biltmore House entry, and must be made in advance at biltmore.com/reserve.
NOTE: Guests who arrive at the estate without reservations cannot be guaranteed entry.
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Are there any restrictions for complimentary ticket reservations?
Yes. Select high-visitation dates are unavailable for complimentary admission, including holidays, some weekends, and the month of October. Unavailable dates are subject to change.
NOTE: Our complimentary ticket policy, unavailable dates, and reservation availability are subject to change without notice.