Biltmore Help Center
FAQs
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What will be cleaned regularly in guest areas?
Frequent cleaning and sanitizing in all public spaces with an emphasis on:
- doorknobs, door handles, door push panels
- soft and hard furniture
- elevators and elevator buttons
- public restrooms
- stair handrails
- house phones in the lobby and landing floors
- courtyard furniture
- tissue boxes on the casual coffee tables in the lobby and Village Social, small trash can nearby
- tissue box on a small table inside guest elevators and small trash can
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Do you have pet-friendly rooms?
Pets are not permitted at any of the lodging accommodations on the estate. ADA-regulated service animals are allowed.