Biltmore Help Center

FAQs

• Do you offer Luminere resources for those with hearing loss?  

  Yes. Guests who are deaf or have partial hearing loss can request a transcript of the show by visiting Guest Services, located in the Stable Hallway across from the Confectionery and next to the Carriage House gift shop. 

• Can I take photos or videos of Luminere? 

  Yes! Photography/videography (by cell phone or small cameras, without flash) of Luminere is permitted. NOTE: Recording and publishing videos longer than 2 minutes is prohibited.