FAQs

• Are shuttle services available on Biltmore Estate?

  Biltmore does not offer complimentary estate-wide shuttle transportation.

  Estate roads do not have sidewalks, and walking between different areas of the estate is not recommended due to travel distances. To enjoy and explore all Biltmore has to offer, we strongly recommend guests arrive in their own vehicle.

  Biltmore offers complimentary ADA, Garden, and Lodging Shuttle service from the following locations:

  • Round-trip ADA Shuttle service to Biltmore House from the Park & Ride Building (with accessible parking in Lot E)
  • Round-trip Garden Shuttle service from Biltmore House to the Conservatory in the Walled Garden from April through December
  • Round-trip Lodging Shuttle service* to Biltmore House, Antler Hill Village & Winery, and Amherst at Deerpark® from The Inn and Village Hotel on Biltmore Estate®.

  Biltmore Connect shuttle service is available** for $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception & Ticketing Sales Center, Biltmore House, Antler Hill Village & Winery, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or purchased in-person on day of arrival at any Guest Services location
  • Is not available for Groups

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  Animals (with the exception of service animals) are NOT allowed on shuttles.

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

  *Available exclusively for overnight guests at The Inn, Village Hotel, and Cottages on Biltmore Estate.

  **Biltmore Connect shuttle service is unavailable January 5-March 25, 2026.

• Can I use car services/rideshares such as taxi, Uber, and Lyft on the estate?

  If you plan to arrive by an external transportation service such as taxi, Uber, or Lyft, you will need to be dropped off in the designated Rideshare Drop-Off/Pick-Up Lane by the Park & Ride Building at 79 Old Shiloh Rd, Asheville, NC 28803. This is drop-off/pick-up service only, not transportation between estate locations.

  For more information on estate shuttle service, view Estate Transportation.

• Do your lodging accommodations include transportation around the estate?

  Transportation is included with a stay at The Inn, Village Hotel, and Cottages on Biltmore Estate. Round-trip Lodging Shuttle service runs to Biltmore House, Antler Hill Village & Winery, and Amherst at Deerpark® from The Inn and Village Hotel on Biltmore Estate®.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle should consider making reservations in advance for a rental vehicle.

• Do you have ADA shuttles from the parking lots to Biltmore House?

  Yes. Park & Ride Lot E offers accessible parking and round-trip ADA shuttle service to Biltmore House departing from the Park & Ride Building.

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  For more accessibility information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services. For more information on shuttle service, view Estate Transportation.