Biltmore Welcomes Guests with Disabilities
We offer reduced-price admission to guests with disabilities. For more information, contact Guest Services at 800-411-3812.
Estate Transportation and Parking
A car is required for travel between locations on the estate.
At Biltmore House, guests may choose between Park & Ride and Park & Walk parking lots. Park & Ride shuttles guests to Biltmore House; Park & Walk requires a 5 to 10-minute walk.
Accessible shuttles with zero-entry lifts for guests with mobility disabilities are available in Park & Ride lots. Shuttles from the house to the Conservatory are available April through October. Accessible parking is located next to the Conservatory for the Walled Garden.
Parking assistance is available for guests with state-issued parking permits; contact the first available parking host. Please contact the Reception & Ticketing Sales Center or Guest Services if you have questions.
Transportation is not provided between Biltmore House and Antler Hill Village & Winery.
Biltmore guests are often surprised by the size of the estate so it is important to plan before your arrival.
View the estate map.
Estate Travel Distances:
- Reception & Ticketing Sales Center to Biltmore House: 3 miles
- Biltmore House to Antler Hill Village & Winery: 5 miles
- The Inn on Biltmore Estate to Biltmore House: 4 miles
- Biltmore House to Deerpark: 2 miles
- Antler Hill Village & Winery to Deerpark: 2 miles
- Reception & Ticketing Sales Center to The Inn on Biltmore Estate: 2 miles
Your visit to Biltmore House includes three floors and several flights of stairs. Because of the historic architecture, only the First and Second Floors are accessible. In accordance with limited access in Biltmore House for guests with disabilities, we offer a reduced-price admission ticket at the Reception & Ticketing Sales Center. Guests who are unable to go to the Third Floor and Basement may visit our designated Second Floor rest area and watch a video of the rooms they are unable to access.
Accessibility in Biltmore’s Gardens varies due to their historic nature. The Walled Garden is accessible for guests with mobility disabilities.
All restaurants and shops on the estate are accessible. Accessible restrooms are indicated by signage. Biltmore House and the Winery have a limited number of wheelchairs available on a first-come, first-served basis for inside use only. Please bring your own wheelchair to ensure your comfort.
Guides and Estate Media
Guests who are deaf or have partial hearing loss can visit the Front Desk of Biltmore House to request a Neckloop Telecoil Coupler or a printed transcript of our audio guide. Printed transcripts are also available for all Biltmore films shown on the estate.
Guests who wish to request a Sign Language Interpreter can do so by calling 800-411-3812 or emailing us at least seven days prior to visiting Biltmore. Sign Language Interpreters are available for all tours offered by Biltmore.
Guests who are blind or have low vision can visit the Front Desk of Biltmore House to receive a complimentary Audio Guide to Biltmore House.