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Uncorked: Meet Biltmore’s Sommelier

Written By Jean Sexton

Posted 12/26/17

Updated 08/28/24

Employee Spotlights

If you’ve ever wondered how to choose the perfect wine to accompany your meal, Biltmore’s sommelier can help you uncork the “secrets” of selecting something special.

Speaking from experience

Artur Loli, sommelier for The Inn on Biltmore Estate™, knows that great wine is part of what makes fine dining so memorable.  

Guests at The Dining Room at The Inn on Biltmore Estate

“The Dining Room of The Inn is world-class,” said Artur, “and Chef Eckman’s culinary skills are legendary, so the wines we offer must also be outstanding enough to elevate the entire experience.”

In fact, The Dining Room of The Inn was recently named a new Forbes Travel Guide Four-Star Restaurant. According to Charles Thompson, General Manager of The Inn on Biltmore Estate, these illustrious stars are a remarkable achievement.

“The award speaks to the dedication of our talented staff who truly offer our guests an exceptional travel experience” Charles noted.

Rigorous training

Training to become a sommelier is not an easy process, and often requires years of study to understand and appreciate the nuances of the world’s wines.

Some would-be sommeliers opt for courses through organizations such as the Wine and Spirits Education Trust (WSET) to gain a solid foundation in wine knowledge before pursuing further certification through the Court of Master Sommeliers, the American Sommelier Association, or hospitality schools. Others choose to work in the industry, seeking a combination of hands-on experience and mentorship by working in vineyards, wineries, and wine-driven restaurants.

“You can certainly learn a lot in the classroom,” Artur said, “but there’s no substitute for working in the hospitality industry where you discover what real guests like and dislike. 

Good listener

Artur, who began working in the hospitality field in Santorini, Greece, 25 years ago and has spent the past 16 years with The Inn, knows that good listening skills are one of the most important tools a sommelier can offer.

“Helping someone choose a wine that complements their meal is as much about listening to them as it is about knowing which varietal has good acidity or which vintage is preferable. All our Biltmore wines are outstanding,” he said, “so it’s never about selling more wine or pushing the most expensive wines we offer. What really matters is earning a guest’s trust with wine selections that appeal to their palate, even when that means non-traditional pairings.”

For Artur, the most rewarding thing about being a Biltmore sommelier is that he becomes part of the guests’ experience–especially when they choose to celebrate a special event at The Inn

“It is my pleasure to offer a warm welcome to all our guests, from those who have never joined us before to those who have spent more than 500 nights at The Inn. Helping guests select a bottle of wine, for me, is more than a service standard and a job requirement–it is a passion of mine. Countless times, uncorking a bottle of wine sparks a conversation that is the beginning of creating loyal guests for decades to come.”

Plan your getaway today

Ready to experience the four-star elegance of The Inn on Biltmore Estate? Reserve your special getaway today, and be sure to include The Dining Room–with its impressive new Forbes Travel Guide Four-Star Restaurant designation–in your plans so that Artur Loli and other members of The Inn’s knowledgeable staff can help make your visit more memorable!

Blog images
— Featured image: Artur Loli serves sparkling wine to guests at The Inn
— First image: Guests enjoying wine at The Dining Room of The Inn
— Second image: Artur brings wine to guests at an outdoor event at The Inn
— Third image: A sommelier is an expert at opening wines as well as choosing them

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