Guests who are deaf or have partial hearing loss can visit the Front Desk of Biltmore House to request a Neckloop Telecoil Coupler and a printed transcript of our audio guide. Printed transcripts are also available for all Biltmore films shown on the estate.

Guests who wish to request a Sign Language Interpreter must contact us at least seven days prior to visiting Biltmore by calling 800-411-3812 or submitting an online inquiry. This service is offered between the hours of 9 a.m. – 3 p.m. Monday – Friday. Requests for Saturday and Sunday require 14 days’ notice.