I purchased an admission ticket, but am not able to visit as planned. Can I cancel my purchase?

Yes. We have temporarily revised our ticket cancellation policies to accommodate guests unable to travel as planned. Please complete our cancellation form to cancel your ticket(s).

You are also welcome to:

  • Gift your admission ticket(s) to friends or family to enjoy!
  • Use your ticket for a future visit.

When ready to visit, please bring your confirmation number or ticket(s) to the Reception and Ticketing Sales Center to exchange for a current ticket, and we will honor its monetary value. Please note: there may be a difference in price.

Biltmore Help Center