FAQs

• Is Biltmore House & Gardens accessible for guests with strollers and baby carriers?

  Biltmore House

  A visit to Biltmore House includes multiple floors and several flights of stairs, and may therefore present a challenge for guests with infants and small children. The full house tour is available to guests with strollers and baby carriers, but you will have to maneuver historic (sometimes narrow) staircases. You are welcome to visit our designated Second Floor rest area and watch a video of the Third Floor and Basement rooms if you prefer to avoid maneuvering the staircases.

  NOTE: Strollers and baby backpacks are prohibited for the following Biltmore House tours: Backstairs Tour and Rooftop Tour.

  Gardens

  To best access the Walled Garden and Conservatory, both of which accommodate strollers and baby carriers, we recommend parking behind the Conservatory.

  NOTE: The Walled Garden’s paths are paved, but many of Biltmore’s other gardens feature inclines, descents, gravel paths, and stairs, all of which present a challenge to guests with strollers, and potentially to those with baby carriers as well. 

• Is Biltmore House accessible for guests with limited mobility?

  A visit to Biltmore House includes multiple floors and several flights of stairs. Because of the historic architecture, only the First and Second Floors are accessible; guests with limited mobility may ride the elevator between those two floors. Guests who are unable to go to the Third Floor and Basement may visit our designated Second Floor rest area and watch a video of the rooms they are unable to access.

  In accordance with limited access in Biltmore House & Gardens for guests with disabilities, we offer a reduced-price admission ticket at the Reception & Ticketing Sales Center. For more information please contact Guest Services at 800-411-3812.

• Are the gardens accessible? Conservatory?

  The Walled Garden and Conservatory are ADA-accessible. Due to the historic nature of Biltmore, some of our formal and informal gardens are not accessible for guests with limited mobility. 

• Do you offer accessible parking?

  Yes. ADA-accessible parking spaces are provided in the majority of estate parking lots for guests with mobility disabilities and state-issued parking permits.

  Accessible parking for Biltmore House and Gardens visits:

  • Accessible parking for Biltmore House with complimentary accessible shuttle transportation is available in Park & Ride Lot E. Follow the signs to the Park & Ride Building for the shuttle.
  • Accessible parking for the Walled Garden is located next to the Conservatory.

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users. For more information on shuttle service, view Estate Transportation.

  For more information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services.

• Is Antler Hill Village accessible?

  Antler Hill Village is entirely ADA-accessible.

• Are the Cottages accessible?

  Due to the historic architecture of our Vanderbilt-era Cottages, they are not accessible for guests with limited mobility.