FAQs

• Do your lodging accommodations include transportation around the estate?

  Transportation is only included with a stay at The Inn on Biltmore Estate*.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s).

  *Round-trip guest shuttle service from The Inn to Biltmore House and to Amherst at Deerpark®

• How do I get around the estate if I don’t have a car?

  Biltmore does not offer complimentary estate-wide transportation.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s)

  Biltmore Express shuttle service is $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception and Ticketing Sales Center, Biltmore House, Antler Hill Village, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or in-person on day of arrival at any Guest Services location

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

• Do you offer transportation between Asheville Regional Airport (AVL) and Biltmore?

  At this time, we do not provide transportation from the airport to the estate. Because Biltmore is best explored by car, we recommend reserving a rental vehicle in advance of your visit from any of the providers at the airport.

• Will estate-wide shuttle transportation be available?

  Biltmore does not offer complimentary estate-wide transportation.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle may:

  • Make reservations in advance for a rental vehicle or an external transportation service such as taxi, Uber, or Lyft
  • Call 800-411-3812 to purchase Biltmore Express shuttle service ticket(s)

  We offer complimentary shuttle service to Biltmore House from parking lots C, D, and E.

  Complimentary shuttle service from Biltmore House to the Conservatory in the Walled Garden is available April through October.

  Guests arriving without a vehicle may purchase a ticket for Biltmore Express shuttle service.

  Animals (with the exception of service animals) are not allowed on shuttles.

• What if I arrive by Taxi, Uber, Lyft?

  If you plan to arrive by an external transportation service such as taxi, Uber, or Lyft, you will be dropped off at Biltmore House or Antler Hill Village.

  Biltmore does not offer complimentary estate-wide transportation.

  Biltmore Express shuttle service is $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception and Ticketing Sales Center, Biltmore House, Antler Hill Village, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or in-person on day of arrival at any Guest Services location

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

• Do you have ADA shuttles from the parking lots to Biltmore House?

  Yes. Accessible parking and ADA shuttles for guests with mobility disabilities and state-issued parking permits are available in lot C.

  Shuttle service to Biltmore House from parking lots C, D, and E is available.

  Animals (with the exception of service animals) are not allowed on shuttles.

  For more information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services.