FAQs

• Do your lodging accommodations include transportation around the estate?

  Transportation is only included with a stay at The Inn on Biltmore Estate. Round-trip guest shuttle service runs from The Inn to Biltmore House and Amherst at Deerpark®.

  To enjoy and explore all Biltmore has to offer, we recommend guests arrive in their own vehicle. Guests without their own vehicle should consider making reservations in advance for a rental vehicle.

• Are shuttle services available on Biltmore Estate?

  Biltmore does not offer complimentary estate-wide shuttle transportation.

  Estate roads do not have sidewalks, and walking between different areas of the estate is not recommended due to travel distances. To enjoy and explore all Biltmore has to offer, we strongly recommend guests arrive in their own vehicle.

  Biltmore offers complimentary shuttle service from the following locations:

  • Round-trip ADA shuttle service to Biltmore House from the Park & Ride Building (with accessible parking in Lot E)
  • Round-trip from Biltmore House to the Conservatory in the Walled Garden from April through December
  • Round-trip guest shuttle service from The Inn on Biltmore Estate® to Biltmore House® and Amherst at Deerpark®*

  Biltmore Connect shuttle service is available for $15 per person per day (kids 9 and younger are free) and:

  • Provides transportation between Biltmore’s Reception & Ticketing Sales Center, Biltmore House, Antler Hill Village, and Amherst at Deerpark®
  • May be purchased in advance by calling 800-411-3812 or purchased in-person on day of arrival at any Guest Services location
  • Is not available for Groups

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  Animals (with the exception of service animals) are not allowed on shuttles.

  Note: wheeled luggage is NOT permitted in the Biltmore House & Gardens area. Please review our bag policy.

  *Available exclusively for overnight guests at The Inn.

• Do you have ADA shuttles from the parking lots to Biltmore House?

  Yes. Park & Ride Lot E offers accessible parking and round-trip ADA shuttle service to Biltmore House departing from the Park & Ride Building.

  ALL Biltmore Estate shuttles are accessible to wheelchair and stroller users.

  For more accessibility information, view Estate Accessibility, or contact the Reception & Ticketing Sales Center or Guest Services. For more information on shuttle service, view Estate Transportation.

• Can I use car services such as taxi, Uber, and Lyft on the estate?

  If you plan to arrive by an external transportation service such as taxi, Uber, or Lyft, you will be dropped off in the designated Rideshare Drop-Off/Pick-Up Lane by the Park & Ride Building adjacent to Lot C. This is drop-off service only, not transportation between estate locations.

  For more information on estate shuttle service, view Estate Transportation.