Frequently Asked Questions

No. Buncombe County has lifted travel restrictions and Biltmore is once again welcoming all ticketed guests and Passholders to our 8,000-acre oasis.

Yes, Biltmore House is open. Tickets are required for entry into Biltmore House. Learn More.

Face coverings are required for all employees and guests.

Yes. Please reserve your house entry time prior to your visit.

During phase two reopening, Biltmore has created a new tour experience for guests with guidance of the North Carolina Department of Health and Human Services. Daily capacity is very limited and by reservation only.
Face coverings are required for all employees and guests.

Biltmore Audio Guides will be available. Units will be offered using touchless distribution and disinfected for every use in accordance with CDC guidelines.

No. Estate shuttles are temporarily suspended. Please be prepared to use a personal vehicle for travel between areas on the estate during this time.

Our 8,000-acre estate, including Biltmore House, is yours to explore.

Review the Hours of Operation page for more information regarding activities.

Review the Hours of Operations page for more information regarding dining options.

• Daily in-room housekeeping will follow established industry-leading disinfection procedures.
• We have aligned these stringent disinfection procedures with CDC guidelines, including the use of CDC-compliant cleaning products, increased sanitation frequency, and the disinfection of high-touch guest room items.
• Additional time will be spent disinfecting such high-touch guest room items as door handles, sink faucets, light switches, thermostats, TV remote controls, and telephones.

Yes. Employees will wear face coverings in all guest areas and indoor spaces. Gloves will also be worn by employees in select guest areas and all food operations.

The health and safety of our guests and employees is our top priority.  Visit our Health and Safety page to learn more.

For updates specific to Buncombe County, visit websites for the Buncombe County Department of Health and Human Services.

For updates specific to the state of North Carolina, visit websites for the NC Department of Health and Human Services.

We invite you to experience the grandeur of Biltmore digitally with virtual tours, history, bloom reports, and more on our website, including our Biltmore From Home page.

Other ways to connect with Biltmore: Email Newsletters, Facebook, Instagram, Twitter, and Blog

Yes, our two estate hotels are open. Review information regarding Overnight Stays, including our commitment to gracious hospitality and what to expect during your stay.

The frequency of cleaning and sanitizing will be increased in all public spaces with an emphasis on frequent-contact, high-touch surfaces including, but not limited to;

• doorknobs, door handles, door push panels
• soft and hard furniture
• elevators and elevator buttons
• public restrooms
• stair handrails
• house phones in the lobby and landing floors
• courtyard furniture
• tissue boxes on the casual coffee tables in the lobby and Village Social, small trash can nearby
• tissue box on a small table inside guest elevators and small trash can

• Daily in-room housekeeping will follow established industry-leading disinfection procedures.
• We have aligned these stringent disinfection procedures with CDC guidelines, including the use of CDC-compliant cleaning products, increased sanitation frequency, and the disinfection of high-touch guest room items.
• Additional time will be spent disinfecting such high-touch guest room items as door handles, sink faucets, light switches, thermostats, TV remote controls, and telephones.

Our 8,000-acre estate, including Biltmore House, is yours to explore.

Review the Hours of Operation page for more information regarding activities.

Review the Hours of Operations page for more information regarding dining options.

Passholders can bring guests in the same car after 5 p.m. to Antler Hill Village.