KNOW BEFORE YOU GO: Enhanced health & safety policies, required face coverings, and more.

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Overnight Stays

LATEST MANDATES

Per current CDC guidance and the latest Buncombe County mandate, the use of face coverings indoors is required for all Biltmore employees and guests at least 5 years of age, regardless of vaccination status.

We greatly appreciate your kindness and understanding as we follow safety requirements.

Our Splendid Overnight Properties Are Open

We are pleased to welcome you. As part of our ongoing commitment to the collective well-being of our guests, staff, and community, we have adapted our estate, hotel, and cottage guest experiences to enhance safety and peace of mind for all.

Book your Blue Ridge Mountain escape today and experience Biltmore as it was originally intended: as an overnight guest.

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Updates to the Guest Experience: What to Expect

Your Arrival

Staying Safe

  • Front Desk staff will wear face coverings and stand behind plexiglass shields.
  • Valet parking is available at The Inn; guests may also self-park. Guests will use their own car to explore the estate during their stay.
  • Health and safety and social distancing signage has been added as friendly reminders throughout the estate and at both hotels.
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Guest Rooms

Enhanced Cleaning

  • Application of established industry-leading disinfection procedures aligned with CDC guidelines, including the use of CDC-compliant cleaning products, increased sanitation frequency, and the disinfection of high-touch guest room items.
  • Additional time will be spent disinfecting such high-touch items as door handles, sink faucets, light switches, thermostats, TV remote controls, and telephones.
  • Items requested delivered to guest rooms will be provided in a way that minimizes contact.
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Your Experience

Enjoying Your Stay

Dining
Please reserve your table in advance. Hotel and estate restaurants will be open with take-out options.

Transportation
Shuttle service is currently unavailable. All guests will use their own car to explore the estate during their stay and are welcome to drive by Biltmore House and through the gardens.

Events & Activities
Estate gardens, grounds, trails, Antler Hill Village and The Spa at The Inn are open. Contact the Front Desk and Guest Services staff for information about other estate activities.

Biltmore House
Biltmore House is open by reservation. Please contact the Front Desk to purchase tickets.

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FAQs

  • What will be cleaned regularly in guest areas?

    The frequency of cleaning and sanitizing will be increased in all public spaces with an emphasis on frequent-contact, high-touch surfaces including, but not limited to;

    • doorknobs, door handles, door push panels
    • soft and hard furniture
    • elevators and elevator buttons
    • public restrooms
    • stair handrails
    • house phones in the lobby and landing floors
    • courtyard furniture
    • tissue boxes on the casual coffee tables in the lobby and Village Social, small trash can nearby
    • tissue box on a small table inside guest elevators and small trash can
  • What are you doing to clean your hotel guest rooms and guest cottages?
    • Application of established industry-leading disinfection procedures aligned with CDC guidelines, including the use of CDC-compliant cleaning products, increased sanitation frequency, and the disinfection of high-touch items in guest rooms and cottages.
    • Additional time will be spent disinfecting such high-touch guest room and cottage items as door handles, sink faucets, light switches, thermostats, TV remote controls, and telephones.
  • Do you have pet-friendly rooms?

    Pets are not permitted at any of the lodging accommodations on the estate. ADA-regulated service animals are allowed.