Reservation Policies

Reservation Policies for Cottages

Deposit

• A deposit equal to one night, minus applicable taxes, is required to secure your reservation.

Cancellation

• Cancellations made at least 30 days prior to arrival will result in a refund of the deposit, minus a $250 non-refundable administration fee.

• If your reservation is cancelled within 30 days of arrival, your deposit will be forfeited.

Restrictions

• Cottages on Biltmore Estate™ are not ADA-approved nor wheelchair accessible. Guests must use stairs to enter cottages and access second-floor bedrooms.
• Each cottage has a 5-person maximum occupancy.
• Pets are not permitted at the cottages; a $1,000 fee will be charged if a pet is found in the cottages. ADA-regulated service animals are permitted without fee.
• Cottages are smoke-free properties; a $1,000 fee will be charged if smoking is detected within the cottages.