• Contact Form
  • Hours & Info

To make reservations or inquire for more information, please complete the form below or call us at 828-225-6772. On the day of your appointment, please arrive 15 minutes prior to your scheduled time to complete an intake form.

While Spa services are available to overnight guests of The Inn, Village Hotel, or Cottages on Biltmore Estate® and Biltmore Annual Passholders, advance reservations are exclusively available to overnight guests; Passholders must make day-of reservations.

Hours of Operation
Open daily 9 a.m. – 6 p.m.
Hours subject to change seasonally.

Cancellation Policy
We require 24-hour notice prior to your appointment to avoid being charged for the full amount of your service.

We ask that you arrive 15 minutes prior to your scheduled service to check in and relax. Late arrivals will result in an abbreviated service.

Service Fee
For your convenience a 20% service charge will be added to the cost of your treatment.

Medical Conditions
We respect the health of our guests. If you have a medical condition, we ask that you consult your physician prior to receiving spa services. You are responsible and required to disclose all medical information to your therapist.

Prenatal massages are available for guests outside of their first trimester.

For Your Comfort
Please dress comfortably and leave valuables and extra items in your room.

For the Comfort of Others
Please turn off or silence cell phones and other electronic devices. Photos are prohibited in the spa.

Spa Parties
Please contact our Spa Concierge to learn about spa parties for your special event or group. Advance notice is required for group bookings and reservations are limited. Group cancellation policies apply.

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