Tickets FAQs

  • Has Biltmore implemented health and safety measures for Downton with regard to COVID-19?

    Yes. We have adapted the exhibition experience and enhanced estate health and safety protocols in accordance with CDC guidelines, state and local mandates, and industry best practices.

    Modifications to the exhibition experience include:

    • Social distancing
    • Limiting guest capacity of indoor spaces
    • Wearing of face coverings in indoor spaces (guests and employees)

    Review Biltmore’s enhanced Health & Safety protocols.

    NOTE: Due to state-mandated Health & Safety protocols that limit capacity of Biltmore’s indoor spaces (including exhibition locations Amherst at Deerpark and The Biltmore Legacy in Antler Hill Village) and require social distancing, please:

    • Purchase tickets in advance of your Downton visit and plan to arrive early.
    • Allow for extra time to experience the exhibition as wait times may be longer than usual.
    • Bring your own face covering.
  • Am I required to wear a face covering?

    Per Buncombe County’s mandate, face coverings must be worn in all indoor spaces on the estate. Per CDC guidelines, Biltmore requires face coverings for all guests over 2 years of age.

    Please bring your own face covering to wear during your visit. A limited supply of face coverings is available on the estate.

  • When will Candlelight Christmas Evening tickets go on sale?

    Candlelight Christmas Evening tickets typically go on sale in the summer. Please check back then.

    To receive the earliest possible notice of sale date, please subscribe to our email newsletter.

  • What can I do if you’re sold out on the date I wish to visit Biltmore House?

    Please choose a different date. We encourage you to book your visit at least seven days in advance; this not only enables you to secure your preferred date and time, but also gives you the best ticket price.

  • Why are you sold out on some dates?

    To ensure our guests have the best possible experience of America’s Largest Home®, we limit the number of guests per Biltmore House reservation time. When we post the “sold out” message on our website (typically during the holidays, our busiest season), this means all available reservation times for Biltmore House entry are booked for those dates.

  • What are the hours of operation for the exhibition?

    Downton Abbey: The Exhibition at Amherst at Deerpark

    Open Sunday – Friday 10 a.m. – 5 p.m.
    Open Saturday 10 a.m. – 7 p.m.

    Downton Abbey: The Exhibition at The Biltmore Legacy in Antler Hill Village

    Open daily 10 a.m. – 6 p.m.

  • Do I need a reservation to visit the exhibition?

    A reservation is NOT required for the exhibition.

    NOTE: Due to state-mandated Health & Safety protocols that limit capacity of Biltmore’s indoor spaces (including exhibition locations Amherst at Deerpark and The Biltmore Legacy in Antler Hill Village) and require social distancing, please:

    • Purchase tickets in advance of your Downton visit and plan to arrive early.
    • Allow for extra time to experience the exhibition as wait times may be longer than usual.
    • Bring your own face covering.

  • Is there an additional ticket purchase required for Biltmore Annual Passholders?

    Yes. Biltmore Annual Passholders may purchase daytime admission to Downton Abbey: The Exhibition for $20. Youth (ages 10-16) tickets are $10, and kids 9 and under are admitted free with ticketed Passholders.

    NOTE: Due to state-mandated Health & Safety protocols that limit capacity of Biltmore’s indoor spaces (including exhibition locations Amherst at Deerpark and The Biltmore Legacy in Antler Hill Village) and require social distancing, please:

    • Purchase tickets in advance of your Downton visit and plan to arrive early.
    • Allow for extra time to experience the exhibition as wait times may be longer than usual.
    • Bring your own face covering.
  • Is there an additional charge to see the exhibition?

    Downton Abbey: The Exhibition is included with daytime admission.

    Admission to Downton Abbey: The Exhibition is not included in Group Tickets admission or Annual Passes.

  • How do I become a Biltmore Annual Passholder?

    View our Biltmore Annual Pass page to learn about benefits and purchase a pass.