Weather Update for January 18, 2022

We Are Open

Biltmore is open and welcoming guests. We look forward to your visit and hope you enjoy your time with us.

With news of weather conditions regarding snowfall in our area, we know you may have questions. Please know that your safety is our top priority, and that we always keep a close eye on the weather with that priority in mind. Please check this page for the latest Biltmore updates.

For the latest information on current weather conditions and road reports, please visit noaa.gov and drivenc.gov.

If You Choose to Join Us, and Are Running Late

We will do our best to accommodate you for Biltmore House and Van Gogh Alive entry. NOTE: We may be unable to accommodate guests arriving after our final entry times of the day. Your patience and understanding are appreciated.

If You Choose Not to Join Us as Planned

Daytime Visits

If you cancel your plans to visit Biltmore due to weather, we will honor the monetary value of your ticket for a future visit. You do NOT need to call to change your visit date at this time; when ready to reschedule your visit, please:

  • Call 1-800-411-3812 to reserve your date and time in advance (recommended), OR
  • Bring your confirmation number or ticket(s) to the Reception and Ticketing Sales Center to exchange for a current ticket, and we will honor its monetary value.┬áNOTE: there may be a difference in price.

For a refund due to weather conditions, please complete a refund request form online. Please DO NOT call in addition to completing the refund request form. You will receive an email confirmation when your refund is processed. Please allow up to 10 business days for refunds.

Hotel Reservations

If your travel arrangements are impacted by weather, we have adjusted our cancellation policy for you. Please call 866-336-1245 to cancel or reschedule your visit.