BILTMORE REOPENS NOVEMBER 2. VIEW HELENE RESPONSE.

Close search

Thanks to the incredible work of so many generous people, recovery is happening all around us. Biltmore plans to reopen and celebrate the joy of the holiday season together during Christmas at Biltmore, beginning November 2.

Read more about impacts to the estate as well as our $2 million pledge to provide immediate localized support via our newly established Biltmore Relief Fund for WNC.

To Our Community

We are heartbroken for our friends, family, and neighbors across this region who have been devastated by this storm. To our first responders, utility workers, and community volunteers, we are deeply grateful for your endless compassion, care, and courage. We will all work together to recover from this unprecedented event.

To Our Guests

Passholders and Club Members:

Estate access remains closed to Biltmore Annual Passholders, Vanderbilt Wine Club members, and Sporting Clay Club members until further notice. We look forward to welcoming you back once we have safely reopened.

Daytime, Overnight, and Event Guests:

We understand you may have questions regarding cancellations and refunds, and we appreciate your patience as we work to repair our internal network and communication systems.

Guests with tickets or planned lodging arrivals for Friday, September 27 through Friday, November 1: On October 10, we emailed you a form to indicate whether you’d like to keep your ticket and reservation for a later visit date or request a refund. When you’re ready to visit, simply call us to apply your credit to your future visit through November 1, 2025. If you had already requested a refund, you did not receive the October 10 email, and you don’t need to take any further action. We appreciate your patience on processing time.

Guests with tickets or lodging arrivals for November 2 and beyond: We are working to open the estate in time for Christmas at Biltmore and look forward to welcoming you for your visit. Please continue to check this page for the latest information.

Private events will be contacted directly by our teams.

To Our Employees

You remain our top priority as our beloved mountain region moves steadily toward recovery. We are grateful to have confirmation that 100% of our team members are safe and accounted for after the storm.

While the estate remains closed, entrance to the estate is not permitted without direction from your supervisor. We will continue sending updates through our emergency notification system to personal email addresses as well as publishing them under the Employee Resources section of our internal website, BiltmoreToday.

To apply for Individual Assistance from FEMA, call 1-800-621-3362, visit disasterassistance.gov, or download the FEMA app.

Impacts to the Estate

For more than 125 years, Biltmore has witnessed the resilience of this community. The compassion and resolve of our region have been rising every day from beneath the weight of this storm’s impact.

As with our entire region, conditions vary by location across our 8,000-acre property. Biltmore House and our Conservatory, Winery, Gardens, and overnight properties received minimal or no damage from the storm.

Thanks to the incredible work of so many generous people, recovery is happening all around us.

Oct. 16, 2024: Biltmore House was undamaged by Helene. Inside, our teams are preparing to welcome guests this Christmas season.

Oct. 16, 2024: Across the estate, crews are making progress clearing roadways of debris from the storm.

Oct. 16, 2024: Biltmore’s main entrance (in historic Biltmore Village) is undergoing extensive repairs. Part of the recovery effort includes removal of weakened poplar trees lining the entrance gate.

Oct. 14, 2024: Biltmore’s vineyards emerged from the storm unscathed and harvest concluded this week.

Oct. 9, 2024: As a testament to the hard work of our gardeners earlier in the season, mums have reached peak bloom in the Walled Garden despite the estate being closed.

Oct. 8, 2024: As our teams have been making great progress in our recovery efforts on the estate, we’ve also been helping in our community.

Oct. 3, 2024: Biltmore House

Sept. 30, 2024: The entrance to Biltmore and other low-lying areas of the property experienced flooding which has receded.

Sept. 27, 2024: Flood waters from the French Broad River cover low-lying fields near Antler Hill Village on the estate.