FAQs

• Are reservations required for my complimentary wine tasting? If so, how do I reserve?

  Reservations are required for all wine tastings. Please reserve your tasting on the day of your estate visit. To do so, you may:

  • Use your mobile device to scan QR codes on signs posted throughout the estate.

  • Visit any Guest Service location, including our Reception and Ticketing Sales Center, Biltmore House, Antler Hill Village, and our Winery.
• Can I reserve my wine tasting in advance?

  At this time, we do not accept reservations prior to estate arrival. Your patience and understanding are most appreciated.

  To reserve your tasting on the day of your estate visit, you may:

  • Use your mobile device to scan QR code on signs posted throughout the estate.

  • Visit any Guest Services location, including our Reception and Ticketing Sales Center, Biltmore House, Antler Hill Village, and our WInery.
• When will my next Wine Club shipment arrive?

  Vanderbilt Wine Club ships seasonally in March, June, September, and December each year. Shipments usually send within the first two weeks of those months.
  
  Check out which wines will be shipped this season.

• I have a promo code for shopping online, where do I shop?

  Use your Biltmore Shop promotional code on Biltmoreshop.com.

  View our Frequently Asked Questions on Biltmore Shop.

• How do I cancel a Wine Club membership?

  To cancel your Vanderbilt Wine Club membership, please email wineclub@biltmore.com.

• Where can I buy a Wine Club membership?

  You can buy a Wine Club membership online in the Biltmore Shop or in person at the Biltmore Winery.
  
  Learn more about the Vanderbilt Wine Club in the Biltmore Shop.