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As a fifth-generation family business, Biltmore recognizes the overall well-being of employees and their families is paramount to long-term success. The company supports life-long learning opportunities and a variety of benefits.

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Reserve employees generally work anywhere between 40 and 999 hours (approximately up to 20 hours a week) throughout the year, usually during peak visitation times on the estate (e.g., spring, fall, Christmas, holiday weekends). Hours and schedules may vary based on the season, department, and business needs.

Reserve employees typically experience a reduction in hours during the winter months and/or other times when estate visitation is traditionally slower. Benefits include:

  • Checking and savings incentives with partner banking institutions
  • 40% discounts at estate food and beverage and retail locations
  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
  • Access to the Clinic on Biltmore Estate free of charge
  • Complimentary estate tickets based on the number of hours worked
  • Participation in the Southern Highlands Attractions Card & Ticket Exchange program
  • Service recognition

Flexible employees work an average of 20-29 hours per week (between 1000 – 1559 hours/year). Hours and schedules may change based on the season and business needs. Many flex employees typically experience a reduction in hours during the winter and other times when visitation is generally slower. Benefits include all Reserve benefits plus:

  • Paid sick/emergency leave (up to 28 hours annually)
  • Paid holidays (up to 64 hours annually)
  • Paid jury duty and funeral leave
  • Tuition reimbursement
  • Eligibility to participate in company profit-sharing program
  • Eligibility to contribute to 401(k) retirement savings plan
  • Access to company-sponsored services and resources during off season

Year-round/full-time employees are expected to work a minimum of 1,820 hours (approximately 35 hours/week) throughout the year.

  • Employer-subsidized comprehensive medical plan
  • Life, dental, vision, disability, and supplemental insurance programs
  • Paid sick/emergency leave (up to 56 hours annually)
  • Paid holiday leave (up to 64 hours annually)
  • Paid vacation
  • Paid jury duty and funeral leave
  • Eligibility to participate in the company profit-sharing plan
  • Eligibility to contribute to 401(k) retirement savings plan
  • Tuition reimbursement
  • Checking and savings incentives with partner banking institutions
  • 40% discounts at estate food and beverage and retail locations
  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
  • Complimentary estate tickets based on the number of hours worked
  • Participation in the Southern Highlands Attractions Card & Ticket Exchange program
  • Service recognition
  • Access to on-site employee wellness clinic for health plan participants and dependents ages 5 and older
  • Access to housing resources, assistance, and support
  • Eligibility to participate in 529 college savings plan
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A Healthy Work-Life Balance

The happiest employees are those who live a life filled with personal satisfaction and growth. We encourage employees to maintain a healthy work-life balance and to experience Asheville’s rich community life. Our employees enjoy these additional benefits:

Free access to on-site health Clinic for all employees
Health and wellness fairs with free health screenings and information
Access to wellness programming
Discounts and perks with local area businesses
College scholarship program
Company training and development programs
Plus much more

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