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Culture & Diversity



Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.

Diversity & Inclusion

Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it’s the right thing to do, but essential for the preservation of this special place for generations to come. We build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.

Our approach to this effort includes:

  • Nurturing a workforce that attracts and empowers people as diverse as the over 1.7 million annual guests that we serve.
  • Enforcing our zero-tolerance policy for racism, harassment, and discrimination.
  • Prioritizing diversity, equity, and inclusion as a company-wide initiative.
  • Providing a culture which allows employees to bring their whole selves to work, which creates a sense of belonging for all.
  • Providing equal employment opportunities to all individuals regardless of their sex, race, natural hair or hairstyles, ethnicity, creed, color, religious belief or non-belief, national origin or ancestry, veteran status, age, physical or mental disability, genetic information, marital or familial status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.
  • Equity training for employees which cover topics such as unconscious bias, harassment, discrimination, and ethics.
  • Philanthropic partnerships with organizations of Western North Carolina, including: Mountain Housing Opportunities, OnTrack WNC, Asheville Area Habitat for Humanity, Working Wheels, and Eblen Charities.
  • Partnering with inclusion-focused community events and organizations, including: WNC Diversity Engagement Coalition, Asheville Latino Steering Committee, Dr. Martin Luther King, Jr. Association Prayer Breakfast, and various veteran’s programs, such as Compensated Work Therapy and Goodwill Industries of WNC Operation: Good Jobs.
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Always Improving

Our field-to-table, field-to-fryer-to-fuel, cork recycling, and solar panel programs are just a few ways we’re committed to preserving and protecting the land. The recognition we receive for our sustainability efforts (which includes the 2015 WNC Clean Air Excellence Award), reinforces our commitment to sustainability which began more than a century ago.


Environmental Stewardship


Employee Benefits