Benefits
Total rewards
As a fifth-generation family business, Biltmore recognizes the overall well-being of employees and their families is paramount to long-term success. The company supports life-long learning opportunities and a variety of benefits.
Reserve employees are:
- Employees whose services are intended for a specific season or for a limited number of hours, with a maximum of 999 hours annually
- Subject to a review of availability if they’ve not worked for three consecutive months
- Eligible for certain employee-sponsored benefits after completion of the applicable probationary period
Reserve employee benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Year-round access to the estate gardens and grounds
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Service recognition
- Eligibility to contribute to 401(k) retirement savings plan (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
Flex employees are:
- Employees who work 1,000–1,559 hours annually
- Subject to occasional layoff periods, based on business necessity
- Eligible for certain employee-sponsored benefits after completion of the applicable probationary period
Flex Employee benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Year-round access to the estate gardens and grounds
- Paid sick/emergency leave (up to 28 hours annually – available upon hire)
- Paid holidays (up to 80 hours annually – available upon hire)
- Paid jury duty and funeral leave (available upon hire)
- Eligibility to participate in company profit-sharing program (based on seniority; between 1-4% of annual salary)
- Eligibility to contribute to 401(k) retirement savings plan with a company match (dependent upon eligibility)
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service recognition
- Access to company-sponsored services and resources during off season
- Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
Full-time employees are:
- Employees who work a minimum of 32 hours per week, 12 months per year on a continuous annualized basis
- Eligible for all employee-sponsored benefits after the completion of the applicable probationary period
Full-time employee benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Employer-subsidized comprehensive medical plan; Transparency in Coverage
- Life, dental, vision, disability, and supplemental insurance programs
- Year-round access to the estate gardens and grounds
- Paid sick/emergency leave (up to 56 hours annually – available upon hire)
- Paid holidays (up to 80 hours annually – available upon hire)
- Paid vacation (available upon hire)
- Paid jury duty and funeral leave (available upon hire)
- Eligibility to participate in the company profit-sharing plan (based on seniority; between 1-4% of annual salary)
- Eligibility to contribute to 401(k) retirement savings plan with a company match (dependent upon eligibility)
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service recognition
- Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
A healthy work-life balance
The happiest employees are those who live a life filled with personal satisfaction and growth. We encourage employees to maintain a healthy work-life balance and to experience Asheville’s rich community life. Our employees enjoy these additional benefits:
• Free access to on-site health Clinic for all employees
• Comprehensive benefits package
• Company training and development programs
• Transportation assistance
• Health and wellness fairs with free health screenings and information
• Access to wellness programming
• Discounts and perks with local area businesses
• College scholarship program
• Plus much more
Biltmore has been recognized as one of the Best and Brightest Companies To Work For® in 2021. (The Best and Brightest® celebrates premier companies across the nation working to build employee enrichment and enhance their culture.)
