Total Rewards
As a fifth-generation family business, Biltmore recognizes the overall well-being of employees and their families is paramount to long-term success. The company supports life-long learning opportunities and a variety of benefits.
Reserve employees generally work anywhere between 40 and 999 hours (approximately up to 20 hours a week) throughout the year, usually during peak visitation times on the estate (e.g., spring, fall, Christmas, holiday weekends). Hours and schedules may vary based on the season, department, and business needs.
Reserve employees typically experience a reduction in hours during the winter months and/or other times when estate visitation is traditionally slower. Benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Year-round access to the estate gardens and grounds
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Service recognition
- Eligibility to contribute to 401(k) retirement savings plan (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
Flexible employees work an average of 20-29 hours per week (between 1000 – 1559 hours/year). Hours and schedules may change based on the season and business needs. Many flex employees typically experience a reduction in hours during the winter and other times when visitation is generally slower. Benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Year-round access to the estate gardens and grounds
- Paid sick/emergency leave (up to 28 hours annually – available upon hire)
- Paid holidays (up to 80 hours annually – available upon hire)
- Paid jury duty and funeral leave (available upon hire)
- Eligibility to participate in company profit-sharing program (based on seniority; between 1-4% of annual salary)
- Eligibility to contribute to 401(k) retirement savings plan with a company match (dependent upon eligibility)
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service recognition
- Access to company-sponsored services and resources during off season
- Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
Year-round/full-time employees are expected to work a minimum of 1,820 hours (approximately 35 hours/week) throughout the year. Benefits include:
- Access to the Clinic on Biltmore Estate at no cost
- Employer-subsidized comprehensive medical plan; Transparency in Coverage
- Life, dental, vision, disability, and supplemental insurance programs
- Year-round access to the estate gardens and grounds
- Paid sick/emergency leave (up to 56 hours annually – available upon hire)
- Paid holidays (up to 80 hours annually – available upon hire)
- Paid vacation (available upon hire)
- Paid jury duty and funeral leave (available upon hire)
- Eligibility to participate in the company profit-sharing plan (based on seniority; between 1-4% of annual salary)
- Eligibility to contribute to 401(k) retirement savings plan with a company match (dependent upon eligibility)
- Checking and savings incentives with partner banking institutions
- 40% discounts at estate food and beverage and retail locations
- Company training and development programs
- Complimentary rides on Asheville Rides Transit (ART) buses with Biltmore employee I.D. badge
- Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
- Participation in the Southern Highlands Attractions Card & Ticket Exchange program
- Service recognition
- Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility)
- Complimentary tickets based on the number of hours worked
A Healthy Work-Life Balance
The happiest employees are those who live a life filled with personal satisfaction and growth. We encourage employees to maintain a healthy work-life balance and to experience Asheville’s rich community life. Our employees enjoy these additional benefits:
• Free access to on-site health Clinic for all employees
• Comprehensive benefits package
• Company training and development programs
• Transportation assistance
• Health and wellness fairs with free health screenings and information
• Access to wellness programming
• Discounts and perks with local area businesses
• College scholarship program
• Plus much more
Biltmore has been recognized as one of the Best and Brightest Companies To Work For® in 2021. (The Best and Brightest® celebrates premier companies across the nation working to build employee enrichment and enhance their culture.)
